I live in Fremont, but brought my car to ACC Auto Collision for Repair in Newark. I had been in an accident on the way to work and ACC was so fast and organized they had me in a rental car and on my way to work in a matter of minutes even though I was still recounting my crazy story on how I got into an accident. I dropped my car on a Weds and even though my front end required new parts/paint, they had the car ready for pick up first thing Saturday morning. The paint matches the rest of the van perfectly, you can't tell it was ever damaged and I've had no problems with the parts. The office staff is really good about keeping you up to date on expected time to return the car to you, explain things in laymen's terms, they are friendly, have car rental on site that gives discounted car rental (saved me a ton for a midsize) and a location that is easy to get to with easy parking. They even vacuumed my entire van and washed it which was unexpected. I got it back in better shape then I brought it to them. I would definitely use them again :-). They made the process very painless. No complaints - Great service ! Very professional from the repairman to the office staff, manager etc., YOU CAN TELL THAT THE PEOPLE WHO WORK THERE TAKE PRIDE IN THEIR WORK AS IT SHOWS ACROSS THE BOARD !
37450 Centralmont PlFremont, CA 94536
From Business: Family owned and operated business since 1981, Pan American Collision Center is a state of the art repair facility dedicated to providing high quality collision rep…
36849 San Pedro DrFremont, CA 94536
From Business: Central Chevrolet is a car, sport utility vehicle, truck, and van dealership, located in Fremont, Calif. It offers an inventory of Chevrolet vehicles, including the…
My wife’s Acura RDX need rear bumper repair, it was hit by Honda Civic. The bumper was having a dent about 1 foot long on the left side. We were using Geico insurance and ACC is the closest approved repair list. We get an appointment within 2-3 days, went there Tuesday morning, get the rental car (From Enterprise) on the site, and took about 20 minutes to drop the car do paper work. ACC keep me update of the status daily through texting (You can choose contact preference email/text/call). The car was done on Thursday, picked up in the evening. I was very surprised that the bumper looks like brand new, no any noticeable repair; they even paint the small crack on the right side of the bumper not related to the accident. The cars also get washed and vacuum. Came home and found out that I forgot to remove my home key from the rental car key chain, ACC mail the key within 2 days I received it. I would definitely get back to ACC for any paint services if needed again in the future.
My car was in an accident and was taken to ACC. I told the Geico adjuster that a certain function wasn't operating properly. I received a prompt and very detailed estimate for the repair and I was a little shocked at the high cost! They explained it's mainly because they use high quality paints that cover each replaced/repaired part 360 degrees to ensure that the paint will never peel. Their work is backed by their lifetime guarantee! It was very convenient that ACC had an Enterprise right inside their facility. I received almost daily emails to keep me apprised with how the repair was going. My car was ready in just over a week. The car looked good. The part that wasn't functioning properly after the accident still wasn't fixed. I was quite disappointed but fortunately it was an easy 15 minute fix. All in all, I had a good experience there with staff taking the time to explain things to me and working hard to do quality work and making me a satisfied customer