My rug got water damaged when a water pipe upstairs burst. The cheap carpet had no problems but my wool Oriental rug really smelled and was layered in plaster and dirt when the ceiling dissolved in the water. I got the building insurance to pay for this and they said to call B&Y Rug Cleaning which I did. Everything went really smooth. They picked up the rug and sent the bill to the insurance company. The price was very low considering my rug looked like it got dragged through mud but in any case I was not paying for it. After a week I got the rug back and wow, I could hardly believe it was the same rug that left my house. Not only did the rug look super clean but no smells and no stains that I had before the accident! I went from being a little bummed out to actually thinking I came out ahead. B & Y did an amazing job of rescuing my rug and they have proven to me that they are the best rug cleaner in the city.
They were on time. Professional and really knew their job. They quickly pumped water out of basement area and took out everything that was wet. I got nervous towards the end because they were piling up wet carpet and pad on end of my driveway but as soon as they were done in my home, and before they got into their truck they put all garbage and the wet carpet and pad into the truck and then drove off. Very nice down to earth people. 4 days later they came back to pick up equipment they used for drying everything up very nicely. I would recommend these guys to family. Tip- ask to have Eddie's crew, I'm not sure about the other 2 workers names. Maybe Walt and Julio? Just as for Eddie. :-)
I would just love to say thank you very much Jerry for cleaning my Persian antique rug that has been passed on many years from my grandfather. Before allowing Jerry to take my rug, the rug had many urine stains and the binding on the rugs were cut up because of my cats and dogs but when he returned with the rug, my oriental rug looked as if I just bought a brand new one. Also, on delivery his workers cleaned my 3-seat sofa and got rid of all the stains. Once again I am very satisfied all thanks to Jerry and his workers. If you need your rug repaired or cleaned I strongly recommend Jerry's Oriental Rug Care business. Thanks to OrientalRugCareNY.com