Subject: New Branch Manager Andrey Puzanov. I met him the first week of his taking over Chase Branch at 71-41 Main St. Kew Gardens Hills, NY 11367. He is so determined to help each and every customer he could who was waiting on line. He stood at the front of the line and guided each person personally. Whenever I am in the branch and he is walking by, he comes over to ask if I am being helped. He does it with sincerity, professionalism and you know he wants to help you. I notice he does this with not just me but any customer who is wondering around. He approaches them and ask them if they need help. I told him "You look hot why don’t you open your tie and shirt and take off your jacket" He said it's not allowed" and he needs to maintain a professional appearance. I only wish your other branch managers over the years had his ambition, passion and energy and his sincere desire to give each customer the best service. I hope he is recognized for his hard work. Stan Norwalk
GuardHill Financial Corp. - Leaders in the Mortgage Industry. Pros: The best part about working at GuardHill is undoubtedly working with the steller team that has been assembled over the course of time. The group of Loan Officers at this company are some of the best in the entire industry, coupled with a truly exceptional back office. Cons: One must constantly be on their toes in an effort to keep up with changes in the market. There is a significant amount of content and knowledge that must be absorbed and retained in order to execute your specific job efficiently. It is a fast moving industry and one that is always changing. Advice: Senior management continues to do an excellent job in all facets.
Working with GuardHill Financial showed me how a business can go from solely communicating over a phone or email, to a company that takes on the relationships with clients to a completely different level. I was able to communicate back and forth with representatives of the company regarding any questions or concerns that I had. In regards to creating the best possible loan offer for me, GuardHill Financial was able ensure the most competitive rates with the best service in the business. I was very happy that I choose GuardHill Financial to help me with my mortgage.