Reviews All in all we've had a good experience. Dr. Roure is thorough, pleasant, patient and a great doctor. However, we had a HORRIBLE experience with Dr. Zhao (sp?) pronounced ZOW this past weekend when we had to page a doctor regarding my 5.5 month-old son's cough. She heard his cough over the phone, diagnosed him with croup and told us to go to the emergency room for a steroid shot right away. She asked me no background information and when I expressed surprise and questioned her 'diagnosis,' wanting to discuss the situation further because nothing about my son's condition seemed like an emergency situation, she was extremely rude to me and said that I was questioning her judgment as a Doctor, etc. I'm glad I did question her judgment and ultimately went with my gut and took my son for a walk-in appointment the following morning where another doctor in the same practice gave him an exam and said that he checked out and there was no need to give him a steroid shot at this point. The previous night when Dr. Zhao was warning me about stridor (a serious breathing condition associated with croup in babies) I expressed that my son was not experiencing this, she STILL directed me to take him to the emergency room. It felt as she was more interested in proving that she wasn't 'wrong' then actually listening to the situation and making a thoughtful judgement.
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Where could I start? When you first enter I welcome by two front desk receptionist. Who You could just tell that they love what they do. Always so happy and willing to give an extra hand. Then the nurse are so sweet and loving they give you all the attention in the world. Dr. Pena is far most the sweetest person I have ever meet and Dr. Gamundi is to die. Its so hard to chose between them ai just get the best of both worlds. Over all I have to say I love the futures that the office has. From the receptionist are able to send you rx if the Doctors have prescribe it to you in the past and there call forwarding after hours. I have my Doctors 24/7 . Then I am able to use my web portal where I could send my own rx to the pharmacy print out labs and referrals from my home and even view what the Doctor wrote. I am really picking when it comes to my children care and I have to say God put me in the right place
This office is one of a kind. From the doctors to the nurses to the front desk. Both Doctors have charisma for what they do. The staff is super friendly and cares for the well being of my child !! I love going to Stages !