Service; we have come to expect quality and value in a very timely manner; we don’t what to wait, we expect perfection and at an affordable price. Typically you can have 2 of the three options but not all three. As a Porsche owner, car enthusiast and business owner I am very detailed orientated and insistent on near perfection that's what today customers expect. My recent experience with Porsche Service for my Carrera was exceptional; I was an hour or two outside Manhattan and looked to schedule service when my car broke down - there wasn't a Porsche dealer within 60 miles that could possibly service my car within the week; apparently they are all booked; with the exception of Manhattan Motorcars. I was able to call them on Sunday and arrange to have the car delivered to them on a flatbed on Monday morning. Michael Holland of Manhattan Motorcars was very professional, direct, honest and thorough, he provided feedback and status everyday. He managed expectations and was brutally honest, he went above and beyond what most dealers I have experienced would even consider. Never did they try to up-sell me on things that where not required but instead; offered a personal touch as if it was their sports car they where caring for, these guys are real car guys not wanta-be weekend warriors. I am very glad I looked at potential dealers before I had a problem - because it paid off - I found the best Porsche dealer in New York City and Long Island; quality, value, and well the time, it was worth it.
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Bill B. Preeth Kumar was an enormous help from the initial ordering process right through to final delivery. His knowledge of Porsche was extraordinary as he delivered the car and explained the endless details of car functions. Always available either on the phone or txt to answer questions even after delivery. Nice to deal with someone so friendly, with so much in-depth knowledge of Porsche. Great buying experience. The best car dealer I have ever done business with.
Robert Lebron was hands down the most knowledgeable car salesperson I have ever met. I have been through Mercedes Benz' for the past 10 years and have also had a few BMW's but the experience of buying a Porsche from Manhattan Motors was in a different league. The new head of Sales, Robert Serrano is a true gentlemen and someone you can trust. Thanks guys! the car is special the deal was great and you have a lifetime customer.