Village Paper

Please avoid this place at all costs. They do not know how to conduct business. I planned my daughters 1st birthday for the last months. I bought supplies from various places and purchased $200 worth of supplies from this store. First off the materials were of poor quality and not durable. They claim to be the cheapest....I now know why. The party settings were damp and soggy within the first few minutes into the party. The party sets purchased on ebay were far superior. The worst party yet was that I had ordered balloons to be delivered to the party on the 12/27. Yes, I understand that there was a huge snow storm. I had to walk to various places and received numerous calls and cancellations that day. The key word here is calls. I received neither a call and email or any notification that Village Party Store would not be able to deliver. I called a least a dozen times and left messages but to no avail, they were unreachable. Consequently I had to pay an extra $80 for balloons that day. Basically, without the balloons that party design and concept would have failed miserably, but luckily I found a place that offered exorbitant prices for the balloons. The next day I get call from an employee saying they were "sorry" when I asked why they could call me. There lame excuse was they had no way or checking their message machine or any way of locating my number to cancel. Excuse me? My grandmother who is not tech savy is able to do so and you claim you can't? Couldn't find my number? Ever heard of a computer? I asked if he could at least cover the difference I had to pay because there stone age information infrastructure. He replied we already lost money because we could not open the store because of the weather and was not willing in reimburse me the additional costs I had to incur, but would only refund what I paid for balloons that I never received. Had they offered some restitution instead of a lame excuse....they would have kept my business and that of my friends and community. Bad business people.