Positively Horrible!! Avoid this terrible, rude, over-pretentious shop at all costs!
This once was a lovely, charming wine store. The regular tasting events brought new customers out and helped many learn more about new wines. You actually got to meet reps. from the winerys and such. It was all so interesting and unique. Then, they moved to a new location and the place has gone to bloody Hell!
Union Square Wines and Spirits is now like an Old Navy store. It has no charm, nor atmosphere whatsoever. Gone are all positive vibes my favorite wine store once had.
The fact that the staff is rude and unhelpful is only the beginning! We were trying out their new tasting ""machines"". They are so like an ATM! You slide in your smart card and it ""pees"" you a little taste of wine. There is no information on the wines available beyond the label on the bottle. It is so very impersonal.
My group of affectionados had been out visting other wine stores that afternoon. We had our other purchases in bags as we came in to browse and taste from their ""machine"". Immediately some little, hairy man came over and started complaining that we had some nerve coming into his store with wines purchased somewhere else! He asked us who we were and why we were in his store! He was being extremely rude and condescending.
Bothered by all this, I still walked over to take a sample from the ""machine"". When the wine I tried to sample was empty (but the 30-points was still taken from my smart card!) I told the nasty man about it. He gave me a shrugged shoulder and said, "" So, that's not my problem!"". At the point, we all got up, threw our smart cards into the trash and vowed never to return. None of us could immediately believe that someone reffering to themselves as the owner would be so terribly hostile and rude to potential customers! How dare they!! This store rightly deserves to go bankrupt.