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Totonno's

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Business Details

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Neighborhoods:
Upper East Side, Yorkville, Upper Manhattan
Categories:
Pizza, Restaurants

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nyclawyermom
04/24/2010
Awful owner

This is one of the worst restaurants in Manhattan, owned by a nasty, mean woman. We recently ate there and our food was cold and soggy. We tried our best to ""nicely"" complain (really, we were doing our best to make it sound like we understood that the gross food was likely an accident in the kitchen) but the owner was completely confrontational and unapologetic. I have never experienced that. Go ANYWHERE else.

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01/19/2009
My gold standard for pizza

The title says it all. Generous amount of bufala mozzerella, loaded with pepperonis, coal fired oven, absolutely perfect sauce, it doesnt get better. I've been to several of the highly rated/famous pizzerias in new york, and this one easily stood out as the hands down winner. People love to praise places like Lombardis, why I don't know. Maybe because its the oldest one? It has an image? Well maybe at one point it ... view more

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two78
06/12/2008
Stay far from the manager

Nice, ample salads and fine pizza if you ask for it to be well done. The staff is fine. But the manager is one of the most offensive people I've ever encountered in a restaurant. I've grown accustomed to seeing him berate the staff, but tonight he tore into a woman and her two kids for seating themselves at a table intended for them before the table wasn't completely clean. They left. Intolerable behavior from the bo... view more

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allisonchambers
01/23/2008
Worst dining experience

We went for my friend's birthday dinner and was shocked by the TERRIBLE managment. We brought our own cookie cake and was not allowed to eat it there without paying $5 PER plate. The manager came out and was terribly rude to us and RUINED our dinner. I have never experienced such rude behavior by management.

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jer1nyc
01/03/2008
New Year's Eve Dinner Disaster

To be honest, food was clearly not our top priority on the biggest party night of the year. Totonno's was there, it didn't look too crowded, and we just wanted to get some grub on before we boozed it up. Big mistake. I already knew Totonno's had a great reputation as a pizza-maker, but I think I had heard better things about the original in Brooklyn. I probably ordered the worst thing you could order at an Italian re... view more

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mariadesoto
08/05/2007
Buyer Beware!!

I'll make this short and sweet. The place has decent pizza (although it is overpriced and usually delivered cold). If you do you a debit card be sure to check your bank statement online the next day because they like to tag on a few extra bucks.\r \r Too bad the service is so poor and the restaurant is run by a bunch of crooks because like I said the before, the pizza is decent. CASH ONLY OTHERWISE YOU'LL BE IN... view more

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jiral
04/28/2007
HORRIBLE SERVICE!!!

This place has the worst customer service EVER!! I had my shares of bad service but this was by far the worst. Since it was my first time there I was unsure about what to order so I took a little time deciding on my final choice but the server gave me the biggest attitude and at one point took the menu out of my hands! The food was overpriced and was not even that great. If I were you, I would save your money and... view more

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mkriegal
03/25/2007
average pizza but horrible price gouging

so first the pizza. it has fresh mozzarella on it which some people like, some don't. i like plain old ny pizza which this was not. otherwise, it seemed high quality was normal sized pie. what i did not like, was a pie with one topping cost $20.50. remember, this is pizza...not a steak. i love pizza (it's probably my favorite food) but this is way overpriced and not good enough to cost this much. \r \r about... view more

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cjnyc322
01/23/2007
Good food, bad service

I have been to Totonnos twice now and both times I have left saying, ""good food but what is the deal with the staff?' The hostess has been pushy with us each time we have been and the wait staff is very spacey. (You have to ask for something at least twice before you actually get it.) The first time we went, we actually thought that the waitress was on something because she seemed so out of it and confused when sh... view more

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jwillmott
09/27/2006
casual lunch

I had a hankering for a small pizza for lunch, but did not want the pedestrian stuff from all the locals, ie too much bread crust, indifferent sauce, lousy ingredients. Have had good luck downtown, but was in upper east side. Had hear of Tontonnos in Brkyln, but never get there, so tried the upper 2nd Ave place. Very quiet in mid week for lunch, but the pizza did not disappoint. $10 bucks for individual and a rea... view more

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Totonno's

1544 2nd AveNew YorkNY 10028

(212) 327-2800

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Totonno's

1544 2nd AveNew YorkNY 10028

(212) 327-2800

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