I've stayed at the Marcel twice now. The first visit was quite pleasant, hence the second stay. The first time there, I had a nice clean room, and not too much trouble. The one problem I did have both times was that if you book through Expedia or some other online service, they don't seem to have a clue and have to research it for an hour. I can deal with that, but my second visit, they only had a room in smoking lef... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
The Marcel at GramercyAdd to mybook
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
- General Info:
Property Location With a stay at The Marcel at Gramercy in New York (Union Square), you'll be minutes from Gramercy Park and close to Empire State Building. This 4-star hotel is close to Macy's and Chrysler Building.
Rooms Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Rec, Spa, Premium Amenities Take in the views from a rooftop terrace and make use of amenities such as wireless Internet access (surcharge) and concierge services. Additional features include tour/ticket assistance and discounted use of a nearby fitness facility.
Dining Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
- Extra Phones:
Phone: (212) 696-0077
Phone: (212) 889-6140
Primary Phone: (212) 889-6140
Phone: (646) 731-6631
TollFree: (888) 664-6835
- Payment method:
- amex, discover, master card, visa, all major credit cards
- With a stay at The Marcel at Gramercy in New York (Union Square), you'll be minutes from Gramercy Park and close to Empire State Building. This 4-star hotel is close to Macy's and Chrysler Building.
- Rose Hill, Kips Bay, Midtown Manhattan
- Hotel Bar, Hotel Dining
Marcel At Gramercey Hotel
Marcel 201 LLC
- Hotels, Lodging, Motels
- Other Information:
We were a bit concerned about the size of the room after reading reviews on alternate websites, but I was pleasantly surprised. Our room was on the 8th floor-plenty of room for three people, and the double beds were comfortable. The shower leaked a little if you switched it to the rain head, but other than that no complaints. The staff was helpful and polite, and being in the union square area it was perfect for what... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
out of all the hotels in new york i get stuck with this one. it is tiny for one and if you are going to pay overpriced nyc hotel rates you might as well keep searching. no one at the hotel can give directions and the 5th floor smells like potroast.Like this review?Yes|Flag AbuseProvided by Citysearch
I had a prepaid and confirmed reservation, yet I was turned away upon check-in at the front desk. Their excuses were vague and the staff attitude, apathetic. I assume that they had oversold the hotel and got a better rate for my room. A friend of mine had a similar experience, about 2 years earlier but I didn't heed her warning. I booked online through Expedia. I called the hotel to confirm my reservation directly, t... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
Towels? - not 5 star plush. the a/c, heating - unit smelled like cigarettes-unplug it an extra blanket's enough. For the price, the location, the Marcel is a find! Felt safe walking in the evening. Bodegas up the block. Street vendors with cool accessories around the corner. Moma theater and 6 train about four blocks down. The room was small, so are New York apartments. They put a duvet over the comforter- most place... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
We didn't believe the previous negative reviews & we booked a room. You CANNOT make the mistake we did. When we arrived there was no heat, though that was fixed by check-in time. Then sure enough we had NO HOT WATER. The hotel gave my bfriend 2 different explanations & me a third. The jist of what we were hearing was that they never have water warming than luke warm. Luckily we knew of the Crowne Plaza on East 42nd--... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
The Marcel hotel is far and away the single worst hotel I have ever encountered. First, a whole group of 20 of us were bumped from our rooms despite the fact that we called the day before to confirm. A couple of my friends got to keep their room so I had the honor of checking them out...they were horrendous. Unbelievably small, windows that don't open (making it hot and stuffy in the room), hard beds, crappy pillows,... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
This was such a nice place to stay when The Marcel opened a few years ago. Nice staff, clean rooms, a really good value. 2-3 years later it looks like 10 and more years would have passed. Check the room before you move in and ask for a non smoking room.Like this review?Yes|Flag AbuseProvided by Citysearch
This hotel not only gave away my room which was held with a credit card on new years eve, but I had re-confirmed the day before! They tried to explain some policy which was outlined in the fine print only on their website. I would try to stay somewhere else if you have the choice. They really dont come off as very professional or even have a clue as how to satisfy their customers.Like this review?Yes|Flag AbuseProvided by Citysearch