42 E 58th St, New York, NY 10022
Phone: (212) 888-4148
Phone: (212) 399-6000
Primary Phone: (212) 355-1056
Phone: (212) 355-1056
Phone: (212) 888-1233
Phone: (646) 790-3981
Phone: (212) 888-2724
Primary Phone: (212) 888-1233
Fax: (212) 888-1233
Fax: (212) 888-4148
Parking: Garage, Street
Bike Parking: No
Good For Groups: Yes
Cuisines: Japanese, Asian, Caterers, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
03/11/2012Provided by Citysearch -
Timing: 10:30pm reservation, seated at 11:25. Appetizer came out at 12:30, dinner at 1:15am, birthday cake at 1:45am.
Food: Mediocre at best. DEFINITELY over rated.
Music: Like a club, can't hear the person across from you.
These are all things that go with a trendy place with a crazy atmosphere.
1 star because of the bouncers! We were leaving at 2am right after cake and while I was using the ladies room the bouncer came in the bathroom as I was peeing and said I needed to get out, they were closing. My fianc? who was waiting for me asked him to leave the bathroom until I came out and he literally got in our face. He was telling us they're closing and to get the hell out while we were walking up the stairs to leave! We asked him to calm down because we were going and he started calling us b*tches and was grabbing my fiances arm and standing inches from his face, it was outrageous and ridiculous! He was so aggressive and uncontrollable like he was on something.
Immediately found a manager who literally had to hold back his bouncer who was still cursing at us and saying to hit him and 'let's go.' Manager asked us to leave saying they're from a security company and not direct Tao employees and he couldn't control them.
What an experience. Have never been treated this way especially after paying $1,100.00 for a birthday dinner for 10 people. All this place cares about is their money and obviously not their costumers safety.
01/23/2012Provided by Citysearch -
Hi i have been going tao since they first opened and must say the food is average not as great as it once was. I ordered the seabass and in the past it had more falor to it. The ambience though is as good as it allways been which is why I am giving the place 3 stars
05/13/2011Provided by Citysearch -
I went to Tao for my cousins 21st birthday, and had a fantastic time. The food was decent, as were the peach cosmos. We stayed until 2 am!
Be advised though, make sure your whole party arrives ON TIME! They say you have 15 minutes after your reservation to get there. We were all there at the right time, except two people, so they wouldn't seat us. Those people arrived at the 15 minute mark and we still weren't seated for an hour. No Joke, dont be late!
04/23/2011Provided by Citysearch -
I have been to Tao about 5 times over the past few years. I have always gone with a party of 2 and have never had any complaints.
This time - I reserved a table for 8. I contacted the Maitre'D the day of the reservation to explain and confirm they could accomodate 5 of us sitting at our reservation start time and the other 3 arriving a half hour later. He said -- NO PROBLEM SEE ME WHEN YOU ARRIVE.
So - We arrive exactly on time, and Eric, the Maitre'D was super friendly and gave me a pager and said our table would be ready shortly.
30 Minutes go by and nothing...So - I go to the front desk and there is a blond hostess who won't even look me in the eye when speaking to me. I explain that we have been waiting for 30 minutes for our table we had reserved for 7pm. She immediately says ""Well you are 30 minutes late for your reservation!"" without even looking at me. I question her and say what does she mean. She proceeds to say that since the other 3 people in my party had not arrived that we cannot be seated and I am late and there is nothing they can do... I explain that I worked this out with the Maitre'D and she again without even looking me in the eye says you might as well wait till your party arrives cause you are not getting a table any time soon. I tell her that she is actually being quite rude. She, again, without looking up, says ""I apologize if you feel that way"".
At this point, the Maitre D' returns and says we are next table and will be sat any moment.
Then my brother arrives (my additional party of 3) and they end up speaking to the rude hostess. My brother says he is here for my party and that we are probably already sitting. She tells them without looking at them ""Well your brother is a liar then cause he said his entire party was here"".
She called me a LIAR to my family member. What kind of customer service is this????
I see Eric again, the Maitre D and I tell him what happened. He listened but i can honestly say I dont think he cared... We ended up getting a table a half an hour later.
I was tempted to leave but I had my whole family there.
I must say - I will never return to Tao as a result of that Hostess... It's people like this that can spoil a night. Now I am telling the world what happened and hopefully some of you won't go to Tao as a result of my story and then maybe Tao will learn to hire friendlier people.
04/05/2011Provided by Citysearch -
I'm a native new yorker and have gone to many great restaurants throughout the city, but this was NOT one of them! Even though we had reservations, we still had to wait 60 minutes to get seated. Then waited another 15 minutes for the waiter to take our order. It took 45 minutes for them to bring out our food which was bland and barely warm! Plus,t they kept rushing us. Needless to say, I did NOT leave a tip! Not one cent. If you want great service, good food, a friendly environment, and respect--go to Asia de Cuba on 37 and Madinson .
04/04/2011Provided by Citysearch -
On March, 3rd, 2011, I had the worst dinning experience in NYC. I went to TAO with my best friend, her mother, and her family who was visiting from Brazil. Unfortunately we were extremely disrespected by everyone in the restaurant. Our waitress was rude, disrespectful and impatient with our group of 7 people. Our group had 4 elderly people who did not speak English very well. The waitress did not even try to be pleasant and nice, and served us as if she was in a hurry to be somewhere else. First we ordered some sparkling water that was served super hot. When we asked for some ice, she made a face and only brought us a small glass. When we asked for more, she pretended not to care. We had to ask another waiter to bring us some more ice. Then we decided to order some wine. She was extremaly rude about accepting my Brazilian driver's lisence, and refused to serve me some wine, even though I'm a 28 years old woman. I asked for the manager, expecting him to be a little more polite, but he only made things worse. He took my driver's lisence as if it was a fake one, and when he returned to our table, he started yelling at my friend's 80 years old grandfather, pointing his finger at this face and insinuating that her grandfather had an atitute he, the manager, did not like! Not only he was extremely disrespectful to a 80 years old retired doctor, but also left the table yelling and making a scene. How can a manager, who is supposed to solve any issues, make things even worse?!?! My friend's grandfather was only trying to explain to the manager that everyone on the table could legally drink. The manager also said that if we were not happy in the restaurant, we were supposed to leave. The manager above him did nothing to make us feel better and went to the kitchen to hide himself. Of course we left feeling really disrespected and discriminated. I was dissapointed and surprised that such a renowned and classy restaurant as TAO hires such rude and unprepared people to work serving their custumers who are willing to pay a good amount of money to be well served and specially treated with respect. TAO was an extreme dissapointment and I will never recommend it to anyone visiting the city.