Only for the budget homesick Indians who are willing to overlook rude customer service and poor hygi
Let me first share the good stuff: The food is very good. Undoubtedly. It is the type that you can eat every day, without feeling heavy, or feeling that you are eating anything that is too rich or unhealthy. And what is more, the prices are extremely competitive. Very cheap indeed.
But here are the reasons why I do NOT RECOMMEND this restaurant:
LACK OF CLEANLINESS: Cleanliness is totally missing in this restaurant. Food and gravy are spilt all over the display area and it takes ages before it is cleaned up. The tables are never cleaned during the rush hour. The garbage can is always overflowing and that leaves you disgusted after you are done and want to get rid of the disposable plates and run back to work. To those non-Indians reading, if you are a regular at Minar, I recommend that you may safely try Mumbai street food.
DISHONESTY (?): I believe the restaurant does not pay its taxes. Frankly, I do not know much about laws and legality, but what I do know is that you pay tax only if you pay by a debit or credit card. For all cash transactions, you do not need to pay tax. I wonder who is their auditor?
RUDENESS: The customer service is particularly bad. To hope to be greeted with a smile is a particularly hard to realize dream. The staff is impatient, hurryning to get to the next customer, and particularly rude with Indian guests (or so I feel).
SOME MORE DISHONESTY (?): I once had to pay $5.95 for my meal and tendered a $20 note. In return I got back only $4.05. I immediately mentioned that there was a mistake, and that I was expecting $14.05. I was immediately rebuked and told that that was not possible that I gave them $20 and not $10 (which was not possible because all the money I had at that time, I had withdrawn just some time ago from a BankAm ATM, which gives out only$20). Argument was pointless, so I dropped it. Readers may choose to ignore this particular feedback because there is that 1% chance that I was wrong.