04/20/2011Provided by Citysearch -
New management for the maid service! The new owner read my previous review, and contacted me about trying the new service. Pearl came to clean our apartment and it was actually spakling when she left. I highly recommend you ask to try to the new service.
04/11/2011Provided by Citysearch -
I am writing another review in order to praise Symphony's new customer relations. After posting my first atrocious review, I was personally contacted by the manager. She has been incredibly nice and apologetic and explained that the cleaners has a new mgmt team and is much better. She gave me a credit on my next order. Her customer service alone is making me go back to Symphony. Hopefully my clothes will come back clean and in good shape! Either way, A+ to them for getting new good mgmt.
04/04/2011Provided by Citysearch -
Great place. Same-day drop-off service: leave your laundry by 11 and pick them up at 6 PM. They offer free pickup and delivery as well, though I've never used it. Prices are very reasonable, at 80 cents a pound with a 10 pound minimum. Great folding. What more could you want? I think the staff are friendly enough. Also available, dry cleaning and shoe repair. Bonus for coming here: the adorable little old UWS ladies who frequent this place. You're sure to run into one leaving with a little wheeled laundry basket, at a snail's pace, with a smile on her sweet face. Always makes my day.