In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Steven & Francine's Complete Automotive Repair Inc

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

21

years

in Business

YP Qualified

We Pledge That Each Customer Will Receive Personalized Service To Ensure They Are Pleased And Content With Their Automotive Repairs And Our Company
Hours:

Regular Hours

General Info:
Since 1994, we have been serving the automotive repair and restoration needs of city residents. Our family of professional employees is dedicated to getting the job done right the first time and providing you with complete satisfaction. From the most complex repair and restoration to routine service, you can count on Steven & Francine's Complete Automotive Repair Inc. for honest, dependable service. We employ licensed DMV Inspectors, ASE Certified Technicians and Certified Master Technicians. All insurance and billing claims are handled by us, saving you time and money. We also offer free towing, free estimates and our guarantee on all work.
Extra Phones:

Fax: (212) 977-5558

Services/Products:
* Auto Body and Chassis Repair * Car-O-Liner Chassis Straightening Experts * Check Engine Light Diagnostics * Classic Car Restoration * Collision Services * Complete Brake Services * Complete Oil Change * Complete Paint Job * Computerized Diagnostics * Convertible Tops and Interiors * Engine Analysis * Engines and Transmissions * Insurance Estimates * Licensed Adjuster * NYS Emissions Testing * Paint and Color Matching * State Insurance Department * State Of The Art Equipment * Tune-Ups * Welding * Wheel Alignment and Balancing
Payment method:
mastercard, amex, visa
Location:
To enter our place of business take 11th Ave downtown & make a left hand turn on West 36th St.We are the first building on the left hand side of the street.
Neighborhoods:
Hell's Kitchen, Midtown Manhattan
Accreditation:

CARCO Insurance Certification

NYS Insurance Department Licensed Adjuster

NYS Licensed Inspection Facility

NYC Dept of Consumer Affairs License #1028741

NYS DMV License 7071079, NYS Licensed Repair Facility, ASE, I-Car Certified

AKA:

Steven And Francines Complete Automotive Repair Inc

Categories:
Auto Repair & Service, Automobile Inspection Stations & Services, Mufflers & Exhaust Systems, Towing, Automobile Parts & Supplies, Brake Repair, Engine Rebuilding & Exchange, Auto Transmission, Automobile Body Repairing & Painting, Automobile Accessories, Auto Engine Rebuilding, Automobile Diagnostic Service, Emissions Inspection Stations, Automobile Electric Service, Auto Springs & Suspension, Windshield Repair, Tire Recap, Retread & Repair, Auto Oil & Lube, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Automotive Tune Up Service, Tire Dealers

More »

Less »

Reviews

Click to rate
Please give the business a star rating

Thanks!
Success! Thanks for posting your review of Steven & Francine's Complete Automotive Repair Inc. You’ve done the world some good today.

12/02/2014

THIS SHOP RUNNING A SCAM, DO NOT LET THEM TOW YOUR CAR FROM AN ACCIDENT, MOST OF ALL DO NOT SIGN ANYTHING WITH THEM. THEY HAD ME SIGN FORM WHILE I WAS INJURED IN AN ACCIDENT AND THEN CHARGED ME 2850.00 BECAUSE I WOULD NOT LET THEM REPAIR MY CAR AT THEIR SHOP. ON TOP OF THAT THEY STOLE ITEMS OUT OF MY CAR, CURRENTLY TAKING LEGAL ACTION. REPEAT DO NOT SIGN NOTHING THEY OFFER YOU, YOU DONT HAVE TO AND THEY WILL... view more

Was this review helpful?Yes No|Flag Abuse
05/29/2014

Mark and the team are great! I have been taking my Audi A3 to them for years. We travel back and forth between NYC and Cape Cod so the car gets lots of wear and tear. Mark has been fair and reasonable with maintenance needs and keeping the car in prime condition. Isabelle is lovely and I feel they have my best interest in mind.

Was this review helpful?Yes No|Flag Abuse
08/08/2013
Mark and Steve at Steve & ...

Mark and Steve at Steve and Francine's represent the best that New York City has to offer in terms of auto repair. They are honest, diligent, thoughtful, and most importantly, highly expert when it comes to keeping older cars (and newer ones) on the road. My '99 Chrysler Plymouth minivan continues to run smoothly and reliably in its old age due to the quality and thoroughness of their diagnostic and repair work which... view more

Was this review helpful?Yes No|Flag Abuse
10/17/2010
Very Helpful

Took my 2003 jeep liberty for an inspection and mark was very helpful in explaining the process and failed items. He gave me an estimate, but DID NOT pressure me to do the work at his shop. When i brought the car back to be re-inspected he put on my new license plates and was very considerate even though i had the work done at my cousins shop in nj.

Was this review helpful?Yes No|Flag Abuse
09/01/2010
Charging Extra for Labor for an Oil Change

I took the car in for a routine annual DMV inspection. As long as I was there, I asked for an oil change and lube. Unlike nearly every other place, which charges a flat fee, Steven & Francine's charged me a flat fee PLUS labor for the job (not including the inspection). When I saw the bill, I told him that it was bush league to do that but since I was in a hurry I wasn't going to make a stink. The look I got back... view more

Was this review helpful?Yes No|Flag Abuse
06/06/2010
Steven & Francine's

We first found Steven & Francine's when we belatedly noticed that our inspection sticker was about to be out of date & went to the yellow pages. Mark (our contact) helped us right away and did what was needed to get us on the road. He explained other stuff that needed to be done but did not pressure us in any way. We drive an old car and early in the year decided to do some major repairs to keep the car going for ... view more

Was this review helpful?Yes No|Flag Abuse
05/17/2010
Very Honest

My experience was very positive, Mark was helpful and honest about my vechile needs and did not push to have work done immedicately that could be put off for a while, which was a refreshing change from what I have experienced at other dealers.

Was this review helpful?Yes No|Flag Abuse
04/30/2010
RUDE

The guy that works there yelled at me when I was 20 minutes late picking up my car. He got me so flustered that I left my grocery bags there. They are supposed to close at 6pm and I said I'd be there around 5pm. When I showed up at 5:20, he yelled at me cause he wanted to get out and close the shop early. I should have just left without paying him the $365 he overcharged me.‎ \r \r

Was this review helpful?Yes No|Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Steven & Francine's Complete Automotive Repair Inc

527 W 36th StNew YorkNY 10018

(212) 977-5556

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Add a Photo
Steven & Francine's Complete Automotive Repair Inc

527 W 36th StNew YorkNY 10018

(212) 977-5556

  • Photos should be clear and in focus
  • Photos should be of the business, product or service, not an illustration or clip art
  • Photos should not be an advertisment or include contact information.
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback