Based in New York, Star Marketing Group is a network of Customer Experience Management agencies and specialist services. These include Customer Relationship Management (CRM), interactive, direct, digital and search media, analytics, teleservices, e-mail, strategic consulting and process improvement. It is a division of Omnicom Group Inc., a global advertising and marketing communications services company. Omnicom Group Inc. s branded networks and specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, public relations and other communications services to more than 5,000 clients in more than 100 countries. It manages a portfolio of global market leaders consisting of three global advertising agency networks; numerous leading national advertising agencies; a global network of more than 175 marketing services companies; and a media group.