In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Sheraton New York Hotel

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Hotel Rooms

Room 1

Business Details



in Business


Regular Hours

General Info:

Location. Set in the heart of New York, this hotel is close to Ed Sullivan Theater and Rockefeller Center, as well as Broadway. Other attractions include Times Square.

Features. Dining options at Sheraton New York Hotel And Towers include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a health club, a sauna, a fitness facility, and a steam room. This 3.5 star property has a business center and offers small meeting rooms, secretarial services, and audio visual equipment. High speed Internet access is available in public areas. This New York property has event space consisting of conference/meeting rooms and a ballroom. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke free property.

Guestrooms. There are 1,750 guestrooms at Sheraton New York Hotel And Towers. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, complimentary toiletries, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi line phones with voice mail. Flat panel televisions have video game consoles and pay movies. Air conditioned rooms also include desks, coffee/tea makers, electronic check out, and electronic/magnetic keys. Guests may request a turndown service and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Meetings and Events: Providing a dedicated event staff, redesigned ballroom space, and flexible meeting rooms, our NYC meeting space can make your event a total success. Featuring 55,000 square feet of flexible space, 43 meeting rooms, and a separate upscale Executive Conference Center, our Midtown Manhattan conference space is ideal for corporate functions or special events. The Executive Conference Center offers 11,000 square foot of premium meeting space in the heart of Manhattan.

Notifications and Fees: The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 42 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Sponsored Links
Payment method:
all major credit cards

Set in the heart of New York, this hotel is close to Ed Sullivan Theater and Rockefeller Center, as well as Broadway. Other attractions include Times Square.

Theater District, Midtown Manhattan

Concierge desk•    Hudson Market•    In-room dining•    Laundry services•    Self/valet parking•    ADA compliancy•    Currency exchange•    Safety deposit boxes•    Coat check/luggage storage•    Office rental•    Meeting rooms •    Flip charts, film, LCD, and overhead projectors available for business meetings•    Pets under 40 lbs allowed

English, French

Sheraton New York

Sheraton Manhattan

Hotels, Wedding Reception Locations & Services, Banquet Halls & Reception Facilities
Other Information:

Parking: Valet

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Shopping on site, Safe-deposit box at front desk, Babysitting or childcare (surcharge), Porter/bellhop, Conference center, Business center, Bar/lounge, Laundry facilities, 24-hour front desk, Restaurant, Spa services on site, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service, Spa treatment room(s)

Room Amenities: Daily housekeeping, Shower/tub combination, Hair dryer, Phone, Private bathroom, Premium bedding, Air conditioning, Hypo-allergenic bedding available, In-room massage available, Bathrobes, Pillowtop mattress, Iron/ironing board, Cable TV service, Video-game console, Desk, Separate sitting area, Connecting/adjoining rooms available, Minibar, Coffee/tea maker, Pay movies, Blackout drapes/curtains, Refrigerator (on request), Flat-panel TV, Slippers, In-room safe (laptop compatible), Premium TV channels

More »

Less »

Provided by


Review this business:
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


DAMN Sheraton for their amazin...

DAMN Sheraton for their amazing beds! So comfortable I didn't want to get out of it every day!!

The Sheraton New York Hotel & Towers gym is the best hotel gym I've ever used and has a very decent weight room. Entrance fee was $10 or $20 for duration of stay. I recommend avoiding the queen bed room if staying here more than a few days because it was the one room that did not have any drawers in it for storing clothes and other items. The front desk happily switched me to another room so I could have a room with drawers.

Finally, it's a pretty good location...just a 10 minute walk from the heart of Times Square.


I need ur help

This is my first time on this site and i think am addicted to everythings on it i just want you to help me get visa to getdown there thanks very muc!


Provided by Citysearch - 
Great for the price

We were a bit skeptical before checking into this hotel because of mixed reviews online. We ended up more than satisfied. It's not the fanciest hotel, but our room was clean and it had great views (from the 15th floor). It was easy to get around the city with so many subway stations around. Also, it was nice to be so close to great shopping, central park, and rockefeller center. Only a few blocks from Times Square, but it was nice to not be right in that me, it's a tourist trap! :) Would definitely stay there again. If you can find a deal, I suggest this for your stay.


Provided by Citysearch - 
Nice location, but small rooms.

I have stayed at this hotel many times. It is right in Times Square. I like the little hotdog vendor on the corner.

Anyway, the hotel rooms are very small. This is not a 4 star hotel even though it says that it is a 4 star. I would say more like a 3-3.5 star at the most.

The food is way expensive. I suggest ordering out and using delivery(dot)com

There is a great bellman there who name is Eddie that goes out of his way to help anyway he can. He is a great asset to the hotel.

I would say stay here if all your other options fail.


Provided by Citysearch - 
Horrible place to stay

This was the worst hotel stay I have ever had, and I am certainly disappointed given the standard of Sheraton hotels that I have come to expect as a frequent traveler. I arrived in mu room to be greeted by the smell of smoke in this ""smoke free"" hotel. After informing the front desk, I was told there was nothing that could be done, but they may be able to move me to another room in a couple of days. I visited the Duane Read store a block away and got some Febreeze and opened the window to air out the room. Upon my return, I attempted to adjust the temperature controls, which were broken. I was able to adjust the ""fan"" speed on the wall unit, but not the temperature itself. Two days later I was provided with a fan, and in the meantime was miserable. Even with the fan, it was still hot enough in the room that I had a great deal of trouble sleeping throughout the stay. Eventually, a call was placed to the manager, who assured me an engineer would be up to take a look at the AC unit promptly...I never saw him. Breakfast was ordered the night before and never received. The manager apologized profusely and informed me that he would clear the room service bill to date (not even the equivalent of one night's cost of a six night stay) and upon preparing to check out, found that this was not done either. Customer service was not in the vocabulary. Repeated commitments were made and never followed through with. There are much better hotels in the area at comparable prices. I ave stayed at the Hampton Inn, the Doubletree...and even the Ritz at Battery Park had comparable pricing, none of which I have ever had such issues with.
Do yourself a favor and explore your options.


Provided by Citysearch - 
Decent Stay

I had a great night's rest in one of the best cities in the world. I always expect the best from a hotel and the Sheraton delivered just that. Thanks!


Provided by Citysearch - 
Not the best I've stayed in but nice.

Everything is top of the scale. I like em more modern and sleek. But this was really nice with good service and attention. I live in NY but sometimes stay in nice hotels.


Provided by Citysearch - 
Highly Recommended when you're Staying in New York City!

We've stayed at the Sheraton New York Hotel & Towers several times now, and each time we are more than happy with the service we receive.

The first time, we read the mixed reviews and reserved a room with some trepidation. When we found our room on the 46th floor, we were pleasantly surprised. Yes, the room was a little small but most hotel rooms are in the city - that's normal. Service was fantastic, the room was clean, and we enjoyed a great stay.

Most recently, we stayed on the club-level floor and not only enjoyed the same stellar service, we also enjoyed a complimentary breakfast each morning over a relaxing morning paper. What a terrific way to start each day!

I would highly recommend this hotel anytime you need a room in the city.


Provided by Citysearch - 
Skip it!!!!

Inept front desk. No concept of customer service. They turned down a FAMILY with reservations that were in line in front of me. They did this at 1am. They tried to stick me in a ""living space"" with a SOFA BED even though I had reservations for a real nonsmoking room with double beds. At 1am in the morning the best they could do was a sofa bed and their only excuse was ""This is New York, m'am."" I was livid. I am a preferred starwood member and promptly called the spg customer service. They managed to find me a decent room, although not what I had initially reserved, that same night, in the same hotel. The sheets were coarse and the pillows hard. No heavenly bed here. I would not bring my dog to this place, let alone ever come back.


Provided by Citysearch - 
This hotel is cr@p - a real ripoff

This hotel is garbage. You'd be better off staying in a really cheap hotel because the service would be comparable.

Some of the finer points of Sheraton Towers: Small, dingy, dirty rooms; depressing views; no refrigerators in the rooms; attitude from staff who barely speak English; interminable wait for room service; bad food; everything--EVERYTHING--wayyyyy overpriced, even for NYC.

For added fun, try hailing a cab. The doormen at the front don't help you - people cut in front of one another and get into fights and the dumb-@ss doorman stands there. He doesn't care because he's got his cush union job.

If you choose to stay here you will be sorely disappointed. Keep looking. AVOID THIS HOTEL.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Sheraton New York Hotel

811 7th AveNew YorkNY 10019

(212) 581-1000

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Sheraton New York Hotel

811 7th AveNew YorkNY 10019

(212) 581-1000

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!