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Reviews & Recommendations
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CLINIC YOU CAN TRUST!
Provided by Citysearch
I'm disabled person, but I always can count on this clinic. Everytime I need to bring in one of my cats,I just call and Dominic,one of the technicians, comes to pick up my cats, Dr. Ramos and his staff have been my vet for many years and I really trust and I will recommend them!
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Hippty Hop!
Provided by Citysearch
I've been to other vets in the city and this one is by far the best. My little rabbit Bugsy wasn't feeling well and to my surprise when Dr. Ramos took a picture on her body we found that she was pregnant! I can't believe she was sold to me this way!! anyway now I have 3 little babies, I will recommend this clinic because they are very professional and have moderate prices. And you should see what a cute cat they have, his name is Batman.
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He's a Girl
Provided by Citysearch
Wow what a funny visit! The doctor told me my pet was a female after I believed he was a male!! I loved the attention and professionalism. Good Prices, Appointment available anytime. I liked the secretaries very much. Now I have to change his name from Paul to Paula!!
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what a joke!
Provided by Citysearch
I pride myself in being a good pet owner and super polite client but this so-called vet- J. ramos was so blatantly unprofessional during my last visit. I find him arrogant and suffering from Napoleons complex-always rushing thru the exams with my pets and does not have the patience to really explain what the problem and solutions are. He speaks loudly and over you and not clearly. He acts like he does not want to be there to explain to you. Any pet owner knows it stressful enough that your pet is dying or very sick. My pet is both. On our last visit this man's behavior became totally unacceptable. In the middle of my explaining to him how i fed the medicine to my dying dog, something sets him off and he over-reacted with what I was saying-screaming at his office manager, gets up, CURSES and storms out of the waiting room. That is not the sane actions of a adult man! He behaved like a child with a temper tantrum maybe because he had a bad morning or personal problems? I dont give a damn! It was UNACCEPTABLE! I have paid thousands of dollars to his establishment. Some amount I question he just tacked on. But I paid it to get my pets better. whole weeks of my paycheck. My main concern is to get the care needed to get my pets better. Clearly J. ramos has anger issues and should not pretend to be a compassionate healer of animals. his job is to provide and correct diagnose and then offer treatment. It is not a matter if doesnt not like the owners but be a PROFESSIONAL! No one should be made to feel how i felt that morning like i was at his mercy because my pet is dying and needs care. I did not go there to be cursed at. His office manger kept apologizing for his unnecessary outbursts but I have lost respect for this person and most importantly trust in his competence. It left such a bad taste and memory that i will no longer require his half-ass services. It is a shame because the ladies at this office are very nice and loving to the animals, hopefully they will not learn to be like this clown.
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Beautiful Place
Provided by Citysearch
I was just at this clinic at 11am with my dog Sophie Schauber for her first visit. We would like to thank them for their services and the manner in which the staff attended all our and Sophie's needs as soon as we entered the clinic. We loved the professionalism of the staff and we will be proud to recommend this clinic to all our family and friends.\r Keep the good work!\r And I love the fish tank!
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I was treated with care!
Provided by Citysearch
I have a snake Python that got some different colors in the skin and he couldn't shed and didnt wanna eat. The doctor found out that the problem was very simple it was low humidity in the tank. I just spray with warm water and now Sandy is doing much better.
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don't take your cat or dog there you will regret it
Provided by Citysearch
wow i cant believe how bad and aggressive these people are omg..i took my pet in march this year for small surgery and they perform it ..it cast me $800...one week later my cat is still sick and they decided to do second surgery but wait it is exactly the same procedure that they perform week before ...after 2 surgery's and $1600 my cat is still with same problem ..i decided to take it elsewhere and new veterinarian is telling me why did they do second procedure coz it was unnecessary and torture for cat ..my cat went through 3 surgery's coz of them now i am disputing second charge and going to small court coz they don't deserve to be there ..they don't help animals they torture them that is there motto
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Good News Great Vet in Washington Heights!
Provided by Citysearch
I went there with my dog who was very sick, he had a lump on his chest. The doctor did a biopsy and it was cancerous they did surgery as soon as they could, removed the lump and now my dog is free of cancer! I would greatly recommend this place.
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Convenient, professionalism, good service
Provided by Citysearch
I like this place because I can buy my cat's prescription food, my dog food, groom them, leave them for hotel when I go away for vacation, and also have a Doctor there, to take care of them, everything in the same place, I don't have to go downtown, or somewhere else, this clinic is conveniently located close to my house. I feel great when I board my pets there, because I know that if something happen, they will be under professional supervision every day, is not like having a pet sitter going for 5 minutes to your house and feeding them. Their boarding facilities are clean and comfortables for them. Both Doctors had taken care of my pets and I think they are wonderful. I haven't had any problems ever there, I think they are great and affordable.
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Great Practice
Provided by Citysearch
My cat felt so comfertable at this practice, I myself was surprised. Having a fiesty kitty, I'm usually weary about bringing her out. Since I already buy my cat food their I decided to ask a couple questions and was advised to come in just for a routine check up. My kitty is a happy healthy fur ball and I'm happy I had a wonderful experience here. Since my visit the doctor has been available at any time to answer my random questions, I worry a lot having an older kitty.
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Woof Woof this is the bark in town!
Provided by Citysearch
I had a very good experience here, The doctor was kind and patient with my dog Rocky and the staff was very kind and helpful. Everytime Rocky passes through the clinic he wants to come in for a treat!
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SCAM ARTIST--Do Not Go There--Avoid at all Cost!!!
Provided by Citysearch
I found out, after the fact--these people are NOT affiliated with the Riverside Animal Hospital. Vet is uninvolved in the examination and allows the tech to do all the preliminary work. Estimates a huge bill ($1,000+) with procedures that may or may not have anything to do with the diagnosis (since they are just guessing). No one is there during the night and your animal could be (probably will be) dead by the time someone shows up in the morning. You have no idea whether or not they did any of the things that you paid for since they do no allow you to see what they are doing. It is too late for me, but maybe you can save yourself and your pet from a painful experience that you will not soon forget.
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Can walk in anytime...
Provided by Citysearch
My first visit, I walked in with a kitten I just rescued from outside. And although appts weren't until the afternoon the doctor came in the morning. I'm happy to have come in because as it turned out the kitten had fleas and worms, I have other cats at home and I don't want any of them getting anything. I was given a kitten kit nd the proper medication for the worms. I'm happy with their service, they were able to help me with the newest member of my family.
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One Stop Shop
Provided by Citysearch
Excellent vets, I brought my three cats on a Saturday for vaccinations and check ups, And I couldn't believe it in 20 minutes I was already out of their. My cats never even felt the injections, It was a great experience. They even called me the next day to know how my pets were doing.
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Close(by) but no cigar
Provided by Citysearch
I brought my cat in because he swallowed a small bit of onion that is supposed to be poisonous. The receptionist presented me with a long list of suggested treatments, totalling to about $1200, and asked me to sign for consent. I told her I needed to speak to the doctor about these items before I would sign, and she cautioned that there wasn't much time--they needed to begin treatment soon. I told them I would consent to the emetic and the charcoal (does charcoal even bind to onions?) Then the doctor came to speak to me about the other treatments in the same hurried, gotta-save-your-cat-NOW sort of way. But it as it turns out, none of the others were that necessary. I escaped with only a $250 bill and a cured cat.
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Comfort Feeling
Provided by Citysearch
Was after hours when my pet injured his foot at the park. I called Riverside Animal Clinic even though they where closed, they told me to rush in. They treated my dogs foot, which was bleeding, and treated me with care and respect. Because of this I will only go to this clinic.
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Please take this seriously!
Provided by Citysearch
The positive reviews must be from friends of the staff because they are testifying to the complete opposite of my experience at this clinic. I am a well informed pet owner and medical professional. This was absolutely the worst experience I have ever had taking any of my pets to a veterinarian. The doctor ""examined"" my elderly cat for about 30 seconds and then sent in his tech with a bill filled with ""recommendations"" from the vet. This included treatments that were not only unnecessary, but could have harmed my pet due to her advanced age. It was the tech not the vet that kept revising the list whenever I questioned some of the treatments. This vet does not have your pet's best interest at heart. Please don't take your pet to this vet just because he is the most convenient to where you live. I spent $400 and feel like I need to have my cat reexamined by a competent professional.
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Happy to have found this clinic
Provided by Citysearch
I'm Glad I went there. Why? the staff made my kitty feel comfertable and I know the doctor offered the best care for my pet.\r Staff-Helpful & friendly\r Doctor- Just calls to see how my pet is doing. That made me feel soo Special that he cared (for my misty)\r - on top of everything and i like that they made sure me and my pet were comfertable most of all mitsy \r I'm also happy I didn't read those other reviews because I would of missed out on a good clinic.
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Horrible Place
Provided by Citysearch
Dr. Ramos is insensitive to the animals he cares for, and his clinic pads the bills. Fine for buying products, but if you need to take your animals to a vet, go somewhere else.
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Very bad experience
Provided by Citysearch
After moving to the neighborhood, we decided to take our dog for her annual check up here. It was not a good experience and I would not recommend it. The staff were not well trained in handling scared animals and the doctor continually cut me off. They would not listen when i asked them not to take my dog's temp using the ear instrument because it was stressed her out so much, and continued over and over again to try to use it on her, reducing her to a cowering wreck. We ended up walking out. I later learned that the clinic is not well thought of by other pet owners in the neighborhood who have also had bad experiences there. They seem to have no idea how to interact with animals in a positive way. I would definitely recommend treking to another neighborhood to avoid this place.
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