five stars for medical care, customer service, best skincare
the taxi dropped me off at the door. the building is clean and attractive, and the elevator took me to the 2nd floor where i easily found suite #10. i entered a white, nicely decorated mini-suite and was greeted by a receptionist who was nicely dressed, who made immediate eye contact with me and who focused on me. she established the purpose for my visit, brought me a refreshment, and smiled. she was courteous as i waited. jessica, the aesthetician, pleasantly greeted me and took time out of her schedule to sit with me in the reception area to introduce herself, to welcome me and to ask questions about my purpose for being there. she offered to refresh my beverage.
moments later, brenda bergen, r.n. arrived and welcomed me as she was going to be providing services for me this evening. moments later, her allergen company administrator arrived. they were cordial, sat with me to solidify my comfort level and provided much appreciated education about the procedures i'd be receiving. i received botox and juviderm and was astonished at brenda bergen's expertise at delivering these treatments. i felt immediately that i was in the best hands. i was not made to feel uncomfortable for addressing age-related concerns with my skin. brenda and her colleague were diligent, attentive and informed. i experienced no notable discomfort and after several sites that were treated, was relaxed and left the office to hand shakes and a warmth. is this really new york city? the experience was a five star experience due to customer service and credentials backed up by bedside manner the likes of which i've not experienced in many years. the environment is private and pleasant. i will return and have told several friends to make appointments! i have received these treatments in laguna niguel, ca., san francisco,ca, scottsdale, az, and chicago, ill. brenda bergen who is not only an r.n. but also a dentist delivered the most impeccable care and delivered nearly pain free injections. her area sites were right on for me. i have emailed friends from all over the country to encourage them to see brenda bergen. having experienced top notch services of this kind in different parts of the country i am impressed that an r.n./dds is providing this care. first class customer service, first class services!