In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

Pildes Optical

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Hours:

Regular Hours

Sponsored Links
Brands:
acuvue, contact lenses, sunglasses
Payment method:
amex, check, discover, master card, visa, debit, cash, travelers checks
Neighborhoods:
Upper Manhattan, Upper West Side
Languages:
English, Spanish
AKA:

Pildes Optical of 78th St Inc

Categories:
Optical Goods, Opticians, Optometrists
Other Information:

Parking: Street

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

10/12/2016

Overall
Selection
Service

Wonderful group of people. Felt like going to an eye doctor in a small town! The examining doctor was very attentive and gave good advice.

05/21/2012

Provided by Citysearch - 
Overall
Pildes Optical: Great Service & Staff

Pildes has been in my neighborhood and for years now and my family and I have been going to them for years! After 5 years of wearing glasses I finally wanted to try out contacts but I was unfortunately away at college so I was not able to utilize Pildes service. I went to optical store at school and tried putting in contacts for hours with no success. A month later I tried yet again and I was their all afternoon and failed. Finally once returning to NYC I went into pildes and told them about my failed attempt at contacts but that I wanted to try again. They ensured me that they would help me until I got them in and that I would be able to do it within 30 minutes. After hours of failing a year before, I thought they were crazy. I went in for my contacts session with Maria and unlike the optical store at school, Maria first exemplified the process on herself and gave me special tips on how to properly put in contacts, each time watching me try and then tinkering my process to get it closer and closer. Within 30 minutes with Maria, as she had promised, I was able to get my contacts in and out 3 times. Never did she get frustrated when I messed up and she was always very supportive which made the process that much easier. Now contacts are a breeze for me thanks to Maria and Pildes.

05/13/2012

Provided by Citysearch - 
Overall
unbelievable service

I bought glasses from Jay at the Broadway branch several months ago, the third or fourth pair I've gotten there over the years because it's a well run store with a knowledgable staff and comparatively reasonable prices. Although I've always been satisfied with my purchases, my new glasses pinched my nose. Every few weeks I'd go in to have them adjusted and was always treated well, by Jay or whomever was there when he wasn't. Jay even replaced the nose pads with silicone ones, but nothing worked. A week ago Jay adjusted my glasses once again, then amazed me by saying that if they still weren't right, even though I've had them for a while he'll exchange them for a new pair. ( Since I wear transitional and progressive lenses, they wouldn't be able to use my old ones in a new frame: it has to be a total replacement.) When I went in yesterday to say that I was still having trouble, Jay helped me find different frames; and soon I'll have a brand new pair of (lighter-weight) glasses. I'm sure that such generosity is way above and beyond what most other eyeglasses stores would do. I will be a customer for life.

04/16/2012

Provided by Citysearch - 
Overall
Best Eyeglass Store!!!

Pildes Optical is a neighborhood store run by young guys who make it seem like it's 1963.

Service and smiles are impeccable, and the craftsmanship and attention to detail are unrivaled. I remember as a kid that stores in my Manhattan neighborhood used to be just like this?where the owners and employees knew your name and cared about you.

What's more, the price at Pildes is right?you pay less than fancier stores on Columbus Ave.?but the quality and care are never missing from the transaction. At Pildes, I've always paid a great price for superb frames and know that Jay, Rubin and their team are always there to fine-tune along the way.

Just like it's 1963!

03/13/2012

Provided by Citysearch - 
Overall
Awesome eye boutique in UWS with normal people

Out of all the damn over-priced places in the UWS, this place is an oasis. They don't have bored, or worse, over-the-top sales people, or clueless retail assistants with an eye doc in the back.
Just normal, intelligent, even funny with personality, engaged professionals who will let you browse if that's what all you want to do. Or, will provide you info on your lenses, and will even do a search on the internet with you for some random frame you want that they don't have, if it's not in their many catalogs or wide displays.
From basic frames approved by your eyecare insurance all the way to trendy or chic (for me it's Pro Denmark or Silhouette) frames, to Rudy Project sports frames for triathlon or what have you, they have a good selection to browse in person, and the eye expertise to answer your standard to exotic questions.
Plus, at this Pildes I spent 50% less the amount I've spent with the other, apparently over-priced, UWS eye boutiques. For the SAME FRAMES (weird!). I've lived in the UWS for 20 years and I've seen them all.
Discovered this Pildes last year, and I'm not going anywhere else, now.
I've worked in Soho, Union Square, Upper East Side, and downtown. Still nowhere compares to the basic goodness of service, simplicity, and friendliness, as well as expertise, of this UWS Pildes. That their people are normal, nice and smart is the most important thing. I don't get why eye boutiques are often filled with weirdos.

12/05/2011

Provided by Citysearch - 
Overall
The best eyeglass place

I've been going here for at least 15 years. The service is fantastic - most/all of the staff has been at that location for a while. I started coming here when I was having a hard time getting the right eyeglass script (not sure why, my dr. just couldn't get it right) -- did a walk-in w/their optometrist, he got my script right (had some slight astigmatism) and have been coming ever since.

The staff is FANTASTIC -- Ruben, Maria. They have a great sense of style and are helpful w/out being intrusive.

Wait is never > 5 min.

They'll work w/you to get a good price, figure out if your insurance will cover, etc.

I hope they stay here forever.

08/10/2011

Provided by Citysearch - 
Overall
Personable service!

Helpful staff and good prices.
They really make you feel like you are part of a family.
This place has been around for decades!

05/20/2010

Provided by Citysearch - 
Overall
Awesome service!

This past week was the second time my glasses have broken while on a trip to NYC. A year ago I discovered Pildes, and they literally saved my vacation! This time my glasses broke on the way to my local airport (is it something about going to NYC?). I was prepared with extra side pieces, and I left them at Pildes right before close on a Tuesday. They were ready first thing the next morning, and I was on my way! They are awesome!!!

If you are remotely close to them, you need to let them take care of all your optical needs!

04/28/2010

Provided by Citysearch - 
Overall
Best Eye-Glass Store ANYWHERE

It's rare to find a store like this one anymore. The staff has been there for a long time because it's a terrific place to be. They are helpful beyond measure (and you can trust their opinions about which pair is the very best for your face!), they're warm and kind, and they genuinely care about their clientele. I've been a customer for over a decade and have recommended them to everyone. I don't care how far I move one day...I'll still travel back to get my glasses from Jay, Reuben and the rest of the wonderful people at this store.

07/30/2009

Provided by Citysearch - 
Overall
great service at Pildes

Great long term staff. Very friendly.Know you by name. Great eye exams there.Great choice of glasses,contacts, great styles.Lots of special prices for contacts etc.The entire experience whether u r there 4 an eye exam, or to purchase contacts, or buy new glasses,frames,sun glasses etc is honestly a pleasure.Love all staff, Rubin, Maria, Jay and everyone else.They have been in the neiborhood for many years and hope they r there forever!

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Pildes Optical

2165 BroadwayNew YorkNY 10024

(212) 877-2980

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback