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Pets On Lex

CLOSED NOW

Today10:00 am - 7:00 pm

Tomorrow11:00 am - 6:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri10:00 am - 8:00 pm

Sat10:00 am - 7:00 pm

Sun11:00 am - 6:00 pm

Payment method:
amex, master card, visa
Categories:
Pet Sitting & Exercising Services, Pet Stores, Pet Services, Pet Grooming

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Reviews

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03/15/2012
Good Dealings

This place seems to get a bad rap on some other sites because they sell puppies, but I do not have anything to complain about with this place. My wife and I bought a pomeranian from here about a year ago and she is the best dog we have ever owned. We live close to here and the employees are happy to see me and Betty when we come in to buy stuff. I have recommended some friends to buy dogs from them and they seem to... view more

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10/03/2011
DON'T BUY A PET HERE!!!

Pets On Lex has been reported to the ASPCA. This place should be shut down. All the animals look sick, crusty eyed, listless, stressed out. Many of the puppies were chewing on their water bottles as they're teething but instead of being able to gnaw on a toy, something made for teething, they're cutting their mouths open and breaking what teeth they have. The staff is rude, and unconcerned for the MANY animals... view more

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12/03/2010
PLEASE DO NOT SUPPORT THIS STORE

The positive reviews must come from the owner or his friends because this store is deplorable. The owner should go to jail for how he treats animals in addition to being extremely rude.\r \r If you buy a dog here, you are supporting the very cruel industry of puppy mills. NO celeberties buy their pets here (as stated in a previous review). These dogs come from puppy mills and all look sick with coughs and crust ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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11/22/2010
Good Puppy - Happy Owner

My girfriend and I bought a mini dachshund puppy from here this past summer and we were a little overwhelmed when we first got the dog home. My girlfriend probably called the store with questions about 10 times during the first 2 days. Lisa helped us every time and gave us some housebreaking tips that made things much easier. I still go in every once in a while to say hello and buy some stuff when I am in the are... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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11/18/2010
This is wear I got Brit jr!

This is where I bought my amazing new kitten! Love this place, tjhey have so many options, your bound to find a cat/ or dog (blah) that you fall in love with like I did!! Love my brit jr!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/08/2010
Horrible Establishment

If you are looking for a dog, do NOT come here. The workers here are arrogant, and mean. The puppies here look clean, but are too big for their small cages. My family was looking for a dog, and the man who was there was totally impolite and wouldn't answer any of my questions. I politely asked him if my children could pet the puppy we were interested in (a Shih Tzu), the man yelled at us, and ordered us to leave... view more

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04/08/2010
Great experience!

Listen, people either love them or hate them. For my wife and I, we came here one time a couple of months ago and almost baught a puppy. Then we decided to look into breeders outside the city. The dog breeders are either crazy, rude, arrogant, overpriced, or a combination of all.\r \r Elyss helped us, and two months after our firtst visit we went home with a great Weimaraner puppy.\r \r The entire staff was ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/09/2009
Puppy we bought had fleas and giardia(parasite) stay away!!!

this is the worst store for dogs in NY, we bought a puppy on 11/29/09 and when we got home we realized the dog had fleas,she was itching like crazy so we went to riteaid and bought flea shampoo. it worked but the itching continued so we brought her back to pets on lex,the older gentelman who works there denied the dog had fleas and was very unpleasant,he tried to make me feel like i made the whole thing up,why would ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/03/2009
My Best Friend Came From Here!

I think I would recommend Pets On Lex to someone looking to get a puppy. I purchased a Havanese puppy Trevor here about 6 months ago and I love this little guy! He was expensive, but I think he was worth it. He is very playful, smart and has a great personality. I had a good experience with Lyssa at the store. She gave me pretty much everything I needed to train the puppy and was available for me when I called with q... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/24/2009
pets on lex

I got a dog from pet on lex and he is a nice dog and they have nice dogs there. They treat there animals with care and love.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Pets On Lex

1109 Lexington Ave # 1New YorkNY 10075

(212) 426-0766

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Pets On Lex

1109 Lexington Ave # 1New YorkNY 10075

(212) 426-0766

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