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Pets At Play

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Hell's Kitchen, Midtown Manhattan
Pet Sitting & Exercising Services, Pet Services, Pet Boarding & Kennels

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I took our dog there for a trial day and I would say NO NO NO NO NO. \r
When I brought him in, the guy at the front desk barely said a word. He didn't make any effort to pet or say hello to my dog. \r
I wasn't offered a tour and felt extremely uncomfortable with that. \r
ABSOLUTELY DO NOT waste your money on people who will have no understanding for your pet's or your own personal needs , even though y
... view more

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The only place you should take your dog in NYC!

I have taken my dog to Pets at Play for over a year now. I am a professional dog trainer and I know how well they take care of my dog. The staff is amazing - when I bring in my dog he goes straight for them and they give him a big hug and off he goes with them his tail wagging like crazy! He always gets very upset if I start to walk away from him but he doesn't even look back at me when I drop him off. And he is ... view more

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Poor service

Not recommended. My dog was injured there twice and the staff claimed they did not know what happened.
1. The dog's ear was ripped and they did not tell me. Noticed it when I took the dog home and had to go to emergency for stitches.
2. The dog's leg was dislocated from the hip and the ball joint was broken.
They claimed they did not know what happened. So that tells me they do not watch the dogs. Dog is recuper
... view more

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Horrible owner! Ugly looking place!

Beware! horrible owner! Great workers horrible owner.\r
Referring to ""the guy"" as a business owner is horrible insult to anyone who runs a small business.\r
The owner is rude and unprofessional . The workers are great but I have no idea how would someone work for this guy...\r
Taking a tour of this place, it is a very ugly looking place....not where I want my dog in.\r
There are so many other places in t
... view more

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Happy Puppy's!

We've been bringing our puppy here since the day she got her final vaccinations. My husband and I walked her over from the vets office as we were anxious to socialize her from the beginning.To say our dog is active and in need of exercise and stimulation would be an enormous understatement. My husband and I were also hoping to wear the dog out on the days that our work schedules coincided and we couldn't get her ou... view more

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Boarding A++++++

if you love your dog like I do, then rest assured this is where they need to be if you need boarding.

I have boarded my dog in Pets at Play many times. I was so worried the first time I left my dog there as she had been a rescue, and I was so afraid she would think I was deserting her. She did great!!!! when we went to pick her up she did not want to leave . It has freed me up to be able to go on vacations a
... view more

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Really Happy with the service

After reading the last review I had to comment about pets at play.\r
I'm so happy that they are doing a 4 hours evaluation.\r
My personal opinion is that if you get upset about someone who wants to evaluate your dog that mean that you are hiding something about your dog.\r
I sent an application and called them at the same day, the next day I brought my German shepherd to a 4 hours evaluation (and did not p
... view more

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An explanation of our policies

After having the previous post brought to my attention I felt that offering a rebuttal would be only fair. We do make efforts to contact each applicant that we hear from in as prompt a manner as possible. However we usually receive applications weeks and sometimes months ahead of time, giving us the time to contact each client and ascertain their dog’s individual needs.

Upon receiving the phone call I quickl
... view more

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Unprofessional! I filled out a form to enroll my dog in doggy daycare on Monday morning, but still had not heard anything by Wednesday midday. I gave Pets at Play a call and was told that they could not accept my dog without a four hour evaluation. Since I was hoping to use their services on Thursday and it was after noon on Wednesday, there was no way I could bring our dog in. Rather than acknowledging that this pro... view more

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My dog's heaven on earth!

Pets At Play is my dog's heaven on earth! We have to avoid it when on walks in the neighborhood if he's not going there otherwise he tries to pull us there.
While the owner seems a little rough around the edges, once you get to know him, he's a big teddy bear and always wants what's best for the dogs. The staff is friendly, knowledgeable and loves your dogs just like you if you were there. They separate them by
... view more

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Pets At Play

517 W 45th StNew YorkNY 10036

(212) 956-2267

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Pets At Play

517 W 45th StNew YorkNY 10036

(212) 956-2267

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