I just had my dog there last week for 2 days and today he has been seen by the vet for a dry cough that she said was indeed Kennel Cough. After calling and speaking with the manager at Paws she told me that she was not obligated to pay for his vet visit, there was no way he got it from Paws, and that I should be lucky for her to offer paying half of his vet visit. My dog is a 7 year old poodle, who is only around dogs when i take him out, her even offering to pay half speaks volumes on Paws' guilt and the other reviews on this site don't help her case. Please reconsider when boarding your pet at this place, the staff were nice to me but the manager is a filthy lying leach and reeks of it. The whole "there is no way your pet caught it here at Paws" but in reading other reviews proves she'll lie about anything. Also she said "PAWS is the only pet boarding facility who has never had to be shut down for Kennel Cough." Just because your failing company cant afford to shut down doesn't mean to brag about it. What a piece of work, that's one wax figure that's been melted to the core of lies and it shows. FYI I FOUND THIS PAGE DOING A GOOGLE SEARCH FOR : PAWS CHELSEA KENNEL COUGH. Enough said!