Pan Am Equities

I've read plenty of negative reviews about Pan Am on yelp and so to share my opinion, I added my own review about PanAm on Yelp, and it was hidden under "reviews that are not recommended." So here's hoping this will be seen?

I don't understand the majority of the negative reviews on Yelp. On second thought, I do. But none of these issues relate directly to them. These are issues every New Yorker has unless they're paying 5M+ for their apartment. And even then I've heard similar stories or different but far worse...

I've had nothing but the best experience with PanAm in my last 4 years. Most of the negative reviews are all things that people deal with in ny, no matter who the landlord. I've been living in Manhattan for over 25 years now and have moved around a lot. Probably 15 apartments total. I've had the experience of several different landlords. Maybe 3 or 4 that I can think of off the top of my head that were as responsive to my needs as PanAm. My super has always helped me out whenever I need it, and if for some reason I can't reach the super, I contact Pan Am and if I'm emailing late at night I always have an answer the next morning or latest early afternoon. They've even addressed some of my issues with tenants by sending out flyers to the entire building.

Mostly, I've been angered by the reviews on yelp because I've recommended PanAm buildings to friends and family, who then always stumble across their reviews and second guess themselves and my opinion. I've typically been able to sway them since they've all spent time at my apartment and don't have anything but nice things to say. I don't want my friends, family, and coworkers to think I'm making poor recommendations when I know that its the opposite.

Anyway, maybe one day my review will be approved by Yelp. Who knows, since I've always had issues with reviews showing up for restaurants, my laundromat, my dog groomer... they pick and choose as they see fit. I don't really get it.

Renting from Pan Am Equities is so easy and stress free. I was able to quickly lock something in with Mirador and moved into a gorgeous renovated building. I even requested an additional cleaning before moving in and they actually accommodated my request. I have had such trouble with small asks from management companies in the past. Everyone who I have communicated with via Pan Am's resident relations has been pleasant and wonderful. They even have a super cute email newsletter that features building pets! This is a company that actually cares about making people comfortable. So hard to find that from a real estate company in NYC.

My experience with Pan Am at their building in SoHo was fantastic. I was only there for one year but never had any problems. After moving out I actually got my deposit back! Had so many problems with this in the past. I'm unhappy with my current landlord and wish I had chosen to upgrade to another Pan Am apt. Oh well.

I have been pleased with the management after moving into Gramercy Park Lofts. Everything you need out of a landlord.



I agree with the comments made by Liz. The reviews of Pan Am Equities on Yelp have little to do with management, and much more to do with life as renter in NYC. In my opinion, Pan Am Equities makes the New York apartment experience a little bit better.

So rare to find an excellent landlord in NYC. Having lived in my share of apartments, I've dealt with more than a few headaches-- supers who won't fix the shower, landlords who won't return your call. My experience with Pan Am has been quite the opposite. My super is a joy and I've had a great experience with management every time I've called in. I plan to renew this August.

Happy to finally find a legit landlord who cares about their tenants and maintaining their properties. Lived at two of their properties so far, have never had a problem with maintenance, paying rent, or renewals. Very easy to contact them, pleasant to work with. Wish more landlords could be like them.

I've been living in a Pan Am building on 16th street for over a year now and am tremendously happy with both my apartment and my landlord. Our building was recently renovated-- stylish accents were added to the common areas and high tech amenities were introduced. I'm excited to see what Pan Am has in store for us next!



More importantly, our super is alway attentive to our needs. My roommate and I feel safe and secure in our NYC abode.