I just went here for the first time this past weekend with a group of friends. The service was horrible! If you ask for anything, it's like you're bothering the servers to actually do work! Hello! Isn't that your job? It wasn't even busy! And the time it took to actually get someone's attention, let alone for anyone to even walk by (there was no one to be found - only seated customers, but no staff around at times), took forever! When we got there, we were waiting for the rest of our party to come, but in the meantime wanted to order an appetizer & he had the audacity to comment ""Just one appetizer for 8 people?"" when we had said that we would order more once they arrived (but we were hungry and couldn't wait!). All in all, the service (if you can call it that) is horrible. The staff is rude and they take forever. I wasn't even full & could have eaten dessert, but it wouldn't be worth the time it would take to wait to see a dessert menu, find someone to take the order, wait for it to come, and then get the check. The food was OK and not too pricey, but I wouldn't recommend Osso Buco to anyone based on the bad service.