Lacking in service, quality and professionalism - move on
I have used many nail salons in the city in the past 6 years and my experience with this Nail Niobe salon this past Saturday was by far the absolute worst. I went into the salon for a simple manicure and pedicure. At a cost of $35 for the combination, I expected a decent foot and/or hand massage - but what I received was obligatory at best. The salon was not crowded but the technician rushed through the job as if there were 10 people waiting to be serviced. Finally, and the absolute worst part of the experience, was that the technician complained about the fact that I tipped her 15% instead of 20%, which she claimed was customary and expected. When I pointed out that she cut me with her rough nail filing technique she continued to complain that she should still receive a better tip and asked me if that was the way I normally tipped. When I told her I tipped in relation to my service her face took on an annoyed expression and she rushed through the polish portion and complained to the other technicians (albeit in their own native language). I was flabbergasted by this technician's audacity, by the lack of service and by the condition of the salon - I saw one technician throw the remains of the liquid in her carry-all cup into the basin used for pedicures. I would never use this salon again and would not recommend it to anyone else.