The doctor was attentive and accountable, but the tendency for whoever answers the phone to lie to you to make you go away is fairly unacceptable. On Friday, the physician told me he would request that my lab results be put in priority, and told me to call back on Sunday for results. I did, and the receptionist told me I'd have to wait 3-5 business days. The doctor called me back on Monday morning and left me a voicemail telling me the results were in and to call him back for results. When I called back a few hours later, the receptionist again lied to me and said the labs weren't in yet. The physicians here seem fine, but they need to get new staff up front ASAP.