We used M&M after we found bed bugs in our Hoboken apartment. They were thorough, professional and always available via phone to provide guidance. They really understood how traumatic a bed bug infestation could be and were very helpful throughout the process. And, best of all, we've been bed bug free since they treated our apartment. Also, their free insect identification service (ran out of their Lower East Side office) has been especially helpful in the post-treatment monitoring pro...view morecess. Overall, we couldn't recommend M&M more highly.view lessProvided by Citysearch
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I had a bedbug bite at the end of the summer, and then had my apartment building inspect and exterminate my apartment. The exterminators charged me so much money to pack and organize my apartment prior to the extermination. They exterminated my apt. two times and indicated that I still tested positive by their canine. Their canines were not NESDCA certified.
I decided to hire M&M for a canine inspection that same day.Derek spoke to me for so long on the phone, and was so friendly an...view mored informative. Stanley, the handler showed up with Speckles. He was very professional, explained everything to me, and informed me that I didn't have bedbugs any longer. I plan on using M&M every few months to inspect my apt. because I the past few months dealing with this issue has been mentally and financially draining. I would highly recommend them.view less
I want anyone interested to know just how much I relied on M&M Environmental and how excellent a company it is !
I couldn't wish for a more reliable, friendly, helpful, professional and downright wonderful company to help me with my bedbug infestation.
It's a disturbing situation to find out and have to treat for bedbugs, but from the very first contact with M&M Environmental, I knew my apartment was in great hands. M&M provided the most professional and caring service, from th...view moreeir recommendation for the canine inspection through treatment recommendation, treatment and all the help the office and staff provided in between.
I just can't say enough how safe I feel having used M&M for my apartment. I trust this company implicitly. At times it was confusing and upsetting to be dealing with the problem, but everyone at M&M Environmental always provided superlative service and help; first, last and in between !
I couldn't recommend this company more highly. If you want the best in service and success, you will do yourself a favor and you will never regret using M&M Environmental.view less
Wonderful service and incredibly patient to answer any and all questions I had! Had bites and found a bug by my bed - fearing bed bugs, left a message with M&M at 11 pm, expecting to have to wait all night without any answers, but immediately received a call from Tim who offered to ID the bug by phone and set up an appointment for the next morning if needed.\r
Next morning, Loren came over with his dog to inspect (nothing, thankfully!) on time. My list of questions was long and pa...view moreranoid - he answered all of them patiently and even took the bug back to the office to ID and follow up via email within the hour. \r
Tim continued to follow up to make sure that I didn't have bites or any additional concerns. \r
Only ""good to know"" beforehand is that the dogs can't inspect in loft areas (need to be able to be walked). If for any reason that could be the source, don't pay the $250+ for the dog service. \r
Would definitely recommend them! \rview less
When I found a bug in my bedroom, I freaked out and found M&M online. I spoke to Adam who instructed me on how to take a close-up photo of the ugly bug and email it to him for identification. Within 5 minutes, he phoned me back to inform me that the bug found was a spider and not a bed bug. He calmly explained to me that the spider was harmless and that I had nothing to fear and that a canine inspection was not necessary.
I appreciate his honesty and him not up-selling me any servi...view morece. When I do need an inspection for bed bugs, I will definitely call them in the future. Thank you Adam!view less
After reading their reviews, I had to call them. We have been try to get rid of a super bad mice problem for 3 months. Our landlord hired 2 companies and they tried to plug up the holes but the problem keep getting worst. Finally, we took matters into our own hands and found M&M. They were very professional on the phone and were able sent a team over the next morning. They spend over 3 1/2 hours pulling out appliances and sealing up the holes. Finally, a company that knows what they ar...view moree doing! The downside is that they're not cheap but at least we don't have to live like animals anymore. \r
Thank you!view less
I got their name from a friend,she said they were very professional and knew what they were doing.\r
I was at my wits end when I spoke to Derick at M&M.My new neighbor was infested with bedbugs and sure enough they soon took over my apt .I was getting no where with the building management treating the building properly.I couldn't deal with the stress, I wasn't sleeping ,its a long story but you get the idea.. I ended up just leaving as it looked like the nightmare was going to go on a...view morend on.All I had was a bag of clean cloths.I quarantined my laptop and a couple of other items which Derick kindly offered to have one of the dogs check if I brought the items to their office.Champ gave me the all clear on these items, thankfully.It meant so much to me after loosing everything else.Derick helped me so much the couple of times I spoke to him on the phone, And the staff were warm and friendly that day I went to the office.After all the trauma,it meant a lot to me.\r
I wish I would have know about M and M Pest Control prior to moving. The nightmare began in June 2010 when neighboring units infected my apartment with bed bugs. The landlord was not proactive so I panicked and moved.
Had Champ and Danny come in to inspect new apartment in September and YEP I brought some with me. Hired M and M to exterminate and they did an unbelievable job. I had Dexter come in again in January to check and got the green light. I have to stress Raymond who ...view morewas unbelievably gracious said I probably would not need the dog again (he didn't want me to incur any additional cost). These guys are honest and really want to help.
I can't tell you how annoying I was with question after question and Raymond and at times Tim were terrific. When it's all said and done the move and new furniture had cost me so much money and stress so while some say they may be expensive in the long run they would have saved me $25,000 if I had used them in the first place. You get what you pay for and these guys are wonderful.view less
Was having a major meltdown about whether I had bedbugs after having been bitten by something during the night. I bought a magnifying glass and SCOURED the mattress and wooden frame. Having found some bugs I taped them to scotch tape and studied the pics online. Were they, weren't they? I was driving myself nuts and already adding up the costs of a super cleanup of my dusty Bowery loft. Called M&M because I liked the eco friendly aspect (who wants to inhale toxic fumes after the misery...view more of a bedbug invasion). M&M told me to come on down to have a look at my specimens. I went with a New Yorkers suspicion that even if these were harmless mites that they would say they were bedbugs just to get the gig. Well I was wrong. A very pleasant young guy stuck them under a major magnifier and after studying them for a time told me they were carpet beetles. Bad for the fine linens but don't bite and easy to get rid of. He showed me some online pics to confirm his diagnosis. I was so impressed by his forthrightness and honesty that I thought that were I ever to actually get bed bugs I would definitely work with them. Good luck to all sufferers out there, a blessing on your homes. MCview lessProvided by Citysearch
We were freaked out when I found a bug in my bed - I was sure it was a bedbug, But as a public health professional I was aware that there could be outfits that would take advantage and do a job we dont need.
I saw that M+M had a bug ID service , one of the few in NYC ( at no charge ) and called M+M . Raymond was very helpful and I got the bug to them - the next day we spoke and ( whew!) it was only a spider.
Saved us a huge hassle , expense and they couldnt have been nicer or more pr...view moreofessional.
Thanks raymond !!