In mybookShopping Collection (edit)
Added to your shopping collection.
Removed From mybook!

We took this business out of your shopping collection.

Longchamp Soho

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details



in Business


Regular Hours

Extra Phones:

Phone: (212) 343-2013

Primary Phone: (212) 343-2013

Sponsored Links
Payment method:
all major credit cards
SoHo, Downtown Manhattan

La Maison Unique Longchamp

Shoe Stores, Clothing Stores
Other Information:

Parking: Street

Bike Parking: Yes

More »

Less »


Review this business:
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


Provided by Citysearch - 
Phenominal Experience THANKS!!!!!!

Surprise! Surprise!!, I had a Amazing Experience. The Girl who help me was so Nice. I was there 2 days ago, and I wanted a red bag, but I fell in LOVE with a gray blue tote. And I just could not make up my mind !!! All those colors on that wall its intoxicating. She came over and asked me all those questions like is it for school or work or for everyday. After I answered them as Best as I could she spoke about both bag styles. She gave me the Pros and Cons of a City Girl with an Non Zippered Tote or A Zippered One, I loved the scenerios she used. I was there for almost an HOUR and she waited helping me to find not only the best color but the best style. I lost track of time because I felt like I was Talking to a Friend more than I was Talking to a Sales Rep. She even told me the translation to my favorite bag it means ""To Fold"" I got her card, and I bought both bags. I was More Than Satisfied with there EXCELLENT SERVICE!!!!!


Provided by Citysearch - 
Shocking service on 3 separate visits!!

I work in luxury retail myself so I know what the basic level of service should be and this store is far below that. I was given an expensive leather bag from this store and after 1 month of using it only a few times the leather had already started to fray. They agreed to let me exchange it for something else but again after only using it a few times the new bag also started fraying. I went back to see if they could repair it and initially they said I would have to pay for the repair. They sold me a faulty bag twice and then wanted me to pay for the repairs!! The salespeople were exceptionally rude and did not even apologize for the inconvenience of having to go back to the store so many times to get their faulty merchandise fixed. After they fixed the leather, then the handle broke off (I kid you not, it is amazing they think they can get away with charging $400 for this merchandise). I went back a third time and they said they would put a ""rush"" on fixing it and it should only take 2 weeks maximum. I waited 1 month without hearing anything and then when I called to check on the bag the salesperson said ""I don't know what's happened to your bag, You'll have to call back tomorrow when the repairs person is here."" I asked if there was anyone in the store who may know what had happened to the bag but this woman was clearly just intersted in getting me off the phone. She put me on hold for a long time and eventually said ""I can take your name and another staff member will 'try' to call you back"". I was quite angry by this point and said she would have to do better then just 'try' to call me when I've been waiting over 1 month for something they said would take 2 weeks. She said ""well we have a long list of people to call"" - no wonder!! Since your bags and service are both terrible you clearly have so many people waiting to hear back. My advice is spend the extra money and go to Ferragamo instead - at least the bags are durable and they treat you like human beings.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Longchamp Soho

132 Spring StNew YorkNY 10012

(212) 343-7444

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Longchamp Soho

132 Spring StNew YorkNY 10012

(212) 343-7444

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!