DO NOT GO THERE! YOU WILL REGRET IT!
I had been going to this salon for years - since 2002, but after my last experience, I will never ever go again! I normally do not write reviews, but given how terrible my last experience had been, I felt compelled to warn others out there.
I got a magic straightening done in early June by Jiyeon Kim, and she totally fried my hair. See below the turn of events:
- Early June 2010: Got magic hair straightening with Jiyeon Kim. She totally fried the whole front part of my hair. I told her that I wasn't happy with it at all, and she said she can fix it. I wanted my money or at least part of it back since it looked unfixable, but she said she can so I made an appointment to come back (mind you, I'm very busy and this one took about 3.5 hrs)
- Mid June 2010: Went back to see Jiyeon and worked on my hair to ""fix"" it. She didn't at all and made it worse. She said to come back again. I was livid and said that I want my money back. However, Jiyeon begged for me to let her try again so I made another appointment. She said that she can use another type of treatment since the treatment she used before was a cheaper version of what she SHOULD have used. (Listen everyone, they compromise on the quality of their chemical treatments and fry your hair!)
- Early July: Jiyeon uses another type of treatment. I thought she was able to fix it but after my hair dried, the front of my hair was even more fried. Needless to say, I was extremely angry and asked for my money back. They said that they had seen me 3 times already and couldn't give me my money back. I had already wasted ~12hrs of my life there! They didn't do anything to repair the situation! They didn't even offer to give me a part of my money back.
DON'T GO to KIM SUN YOUNG! They take your money, time, and fry your hair. It will take AT LEAST 3 years to grow out this mess by Jiyeon and the untalented stylists of this place.
Just wanted to warn everyone. Please don't make the same mistake I did!