I am overjoyed about the service I received boarding my cat Captain with Michael of Katie's Kitty. He was so sweet and conscientious. He kept me updated about Captain while I was abroad, with regular updates and pictures, and seemed to truly get to know and care about my cat. Captain seemed to love being at his place, and was comfortable and confident there. Michael is also just a very nice guy with a great manner. If you are looking for someone to care for your cat in their home while you are gone, I wholeheartedly recommend!