Regular HoursMon - SunClosed
05/30/2010Provided by Citysearch -
I decided to try Exhale when I got an email from Rue La La- I usually only go to Soho Sanctuary for my massages and facials. I would never pay full price- I had a pretty poor experience. The amenities are not great- steam room is dingy and doesn?t work well; water is served out of paper cups. The staff was a little unprofessional- they were all hanging around in the main area talking and laughing, and several kept running into the locker room. I walked into one on her cell phone right in front of the locker room entrance. This is a distraction when you?re trying to relax and have a peaceful time. Lastly, all the rooms are in a pretty noisy area-right next to the hair salon and the whirlpool area. Again, all of this detracts from what is supposed to be a peaceful experience. And the services were so-so- my facialist did not provide feedback as requested and the masseuse, while clearly good and well trained, was a little too rough in her manner for me.
Really, I would just go somewhere else. For the cost, there are plenty of other high quality experiences in the city.
04/23/2010Provided by Citysearch -
This is a great place if you have the money. Lets face it people if your traveling to NYC your bound to spend a bundle. This place is a little pricey but its an amazing Hotel, with a pool and an amazing roof top bar with all the amenities you've ever wanted. They treat you like your royalty and why not your spending a pretty penny but this is the place to stay if your in the city thats for sure. I feel like it has a younger crowd and not only does it have one of the hottest night spots in the city but there are bars and clubs all around the area.
11/17/2009Provided by Citysearch -
It's way too crowded, I can never move when I go. Bottle service is slow and the staff is rude, no matter how much you spend. They don't treat people in VIP the right way. The main bar is over crowded and the balcony is too narrow. The crowd is definitely older.
07/11/2009Provided by Citysearch -
Have been at the place many times before and liked it, but the last visit spoiled everything.
Came there last tuesday, my friend were leaving next day for another country, so we wanted to have a lil party. The security at the door (brunette guy with beard) asked us as usual ID. So gave him mine, he said that its not me! but it was ME, the pic was made 4 years ago, so i might look lil different. he asked to spell my last name, i did, he said it was wrong! I said my date of birth, but i didnt really remember the adress on ID, cos it was 4 years ago! But he still was saying that its not mine... I thought may be he was kidding, but he was serious and very. He said that he will call to police or if i want my ID back GIVE HIM 100 DOLLARS!!! I was so confused, shocked and said that im not gonna give him any money, just give me back my ID... After he said: Ok, how much you can give me for your ID... After another security came and my friend told him that that guy wants 100 dollars, so he said him smthg, took our ID and gave it back to us. But the evening was already spoiled... Will never back again!
02/09/2009Provided by Citysearch -
Went here for my friends birthday dinner. The whole experience was great. We were a larger party and we opted to have our server put together an order for us. The food was great, the drinks were strong and they had a great DJ. We will definitely come back for another party
01/20/2009Provided by Citysearch -
Went for diner during restaurant week, Will never visit again. Rock shrimp tempura was made from frozen shrimp & did not resemble anything close to rock shrimp. Kumamoto oyster shooters with wasabi tobiko & quail egg ??A? the picture had 4 of them, the restaurant served 2. Surf and turf was horrible. We all felt like we had a piece of meat without any seasoning with too much sauce. Warm chocolate miso cake was the best part of the dinner. We were asked if we want water & then charged $10 per bottle. Waste of money. Too noisy. Horrible food.
11/10/2008Provided by Citysearch -
Really pricey but worth it if you're looking to wine dine and stay at a 4 star hotel. There is a great bar on the rooftop and great service and amenities. I highly recommend this for a special anniversery or if you are among the few that can travel to NYC and afford to stay at a 4 star hotel.
10/06/2008Provided by Citysearch -
I just wanted you to know what an awful experience we had on Saturday night. We arrived at 9:20 for our 9:30 reservation. We were told to go to the bar and have a drink while our table was being set. After 3 (!) different trips to the reservations desk to ask what was happening, we were told that it would be ""just a moment."" At 10:45 PM we still we waiting at the bar. We had a $300 bar tab and by that point we were starving and our night was headed downhill. Had we known we would not be seated for an hour and 15 min we would not have chosen to spend the night at the bar.
After being told at 10:45 that our table would be ready any second, we decided that we had had enough. We ended up at Pop Burger eating burgers in fries. Although it was very good, it was not what I had originally planned and was extremely disappointed.
I won't plan on coming to Ono again, ever. I am sure this is completely fine with them as when we were leaving not one person said anything to encourage us to stay.