Write a Review

In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

Sponsored Links
Hours

Regular Hours

Private parties only

Extra Phones

Phone: (212) 935-6552

Payment method
all major credit cards, amex, diners club, discover, master card, visa
Neighborhoods
Hell's Kitchen, Midtown Manhattan, Lincoln Square, Upper West Side, Upper Manhattan
AKA

Gustavinos

Guastavino's Inc

Guastavino Restaurant

Guastavino’s

Gustavinos Inc

Categories
Breakfast, Brunch & Lunch Restaurants, Caterers, Restaurants
Other Information

Good For Groups: Yes

Cuisine: Omelets

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews (66)

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

12/28/2009

Provided by Citysearch - 
Overall
Good time all around

I went there last year and had a great time. My wife had dropped her phone near coat check and the people there picked up the phone, dialed the last number that had called, and returned the phone to us that same night. They didn't have to do that and could have just set it in the lost and found BUT they didn't. That's why they're getting 5 STARS. I recommend this place to everyone! How can you go wrong with any place that gives you a 5 or 6 hour open bar?

12/28/2009

Provided by Citysearch - 
Overall
Worth It

went there as general admission with 6 people and we wrecked the open bar. if you dont want to wait in line just get there early. the ceiling and the decorations up on the wall was trippy. you should def go there, worth every penny!

12/28/2009

Provided by Citysearch - 
Overall
It was amazing

I don't know what you guys are talking about?????????? I went there for New Years Eve last year with a large group and we had a blast!!!!

We got there around 10:30 and ended up waiting for like 10min, maybe. The DJ was hot and my friends and I are going there again this year.

02/28/2009

Provided by Citysearch - 
Overall
CITYSEARCH RATING SYSTEM IS A SCAM!!!

HOW is this restaurant rated at 4 stars, when there are 9 reviews (now 10) rating it at one star each?? Stay away from this restaurant, the space is gorgeous but the food and service is TERRIBLE. No need to explain the details for New Year's Eve, the rest of the reviews are spot on. No wonder this space closed down and is only open for banquets, special events, and the like. Take my advice, any ""special"" event should be spent somewhere it will truly be special, not in this sorry excuse for a venue.

On another note, this is just one of the many restaurants I have found that have an overall rating much higher than the average of what users have rated them (this is just the most outrageous example I have ever seen). COMPLAIN TO CITYSEARCH ABOUT THE OBVIOUSLY BROKEN RATING SYSTEM!!!

01/14/2009

Provided by Citysearch - 
Overall
New Years Fiasco

The event we attended at Guastavino's was one of the worst experiences I have ever had. As a ""VIP"" ticket holder, I was appalled at having to spend over an hour in sub-freezing weather to gain entrance to the venue. To further the insult, the mandatory coat check did not allow us to warm up once we were finally granted entrance into the venue. Our seats were against the windows which kept the temperature at our seats somewhere in the 50's.

Additionally, we were supposed to have table service as VIP ticket holders. The waiter that was assigned to our table only came by one time the entire evening (when our glasses were already full) to ask if we needed anything. We asked for some hors de'vours which were never delivered. That was the last we saw of him the entire night while he and other waiters worked steadily at tables around us. I had to stand in lines 4 or 5 deep and wait for up to 20 minutes to get a cocktail at the bar while my date sat in the frigid air. I thought that spending over $400 for two tickets would ensure a pleasant experience. We now both completely regret this decision, will never patronize Guastavino's again and will inform everyone we can about this horrible experience!

01/10/2009

Provided by Citysearch - 
Overall
WORST PARTY EVER

as with everybody, it was the WORST PARTY i have ever been to. luckily, my friends and i didn't pay for VIP but we paid to come after 1230am. it was an okay party until the end when we went to get our coats. my burberry coat (WARMEST MOST EXPENSIVE COAT I OWN), gloves and hat was stolen, my friend tried to stop a fight and got punched instead. my friend found someone's passport on the floor. people lost coats, keys, wallets, everything and the venue didn't even try and help. my friend left them and angry message and all they said was since they posted signs saying they weren't liable, that covered them from any damages....so if any of you reviewers have VIDEO or PICTURES, PLEASE LET ME KNOW SO I CAN RECOUP SOME MONEY LOST FROM MY COAT. i wish i could give them zero stars but i can't.

01/06/2009

Provided by Citysearch - 
Overall
DESPICABLE NEW YEARS'S EVE!!

I absolutely agree with the previous five posts regarding the New Year's Eve HORROR show at Guastavino's. My friend and I arrived at 9:30p and we were greeted to a line so long it already reached 1st Ave. Did I mention that we were made to stand outside in this line for 1+hours on THE coldest night of the year? Did I also mention that we bought VIP tickets? Did I also mention that there were signs posted for the coat check that said, ""$5.00 PER ITEM""? I guess if you were checking an umbrella in addition to your jacket that would run you $10.00. The audacity of them to offer VIP tickets ($250.00) when the General Admission line moved at a much quicker pace. Let's not even begin to talk about the crusty hors d'oeuvres that were devoured by the neanderthals at our table. And with only 2 bartenders serving, it took about 30 min to get a drink....a very weak drink, I might add. Good thing we were smart enough not to check our coats because even that area was complete chaos! My friend and I only stayed for 1 hour and left before the ball dropped. We had a MUCH better time at a bar on 2nd Ave and the best thing is that it didnt cost us a thing! Never again will I ever do anything like this! This was a complete scam! We are still nursing colds and sore throats from this awful night.

01/06/2009

Provided by Citysearch - 
Overall
COMPLETE RIP OFF - UTTERLY SUCKED

Went here for NYE 2008. Like the reviewer's below, my friend and I had to wait in line for over an hour in the freezing cold - and we paid $250 for VIP tickets. When we finally made it to the entrance, we realized that there were several attendants standing around with check-in lists, but only one woman was authorized to check people in - what a freaking joke - utter chaos. Then they tried to make us check our coats. I literally heard one guy say to the woman checking people in: ""Do you want me to make an announcement that people have to check their coats? I know you are missing the revenue."" Her response: ""Yeah, I really want them to check their coats."" Easy for them to say from the inside of the heated tent. Mind you, we could not feel our limbs at that point. Fortunately we told them to take a hike and kept our coats. The food was non-exisistent but for some nasty pigs in blankets - drinks took forever to get and were very very watered down. NO tvs to see the ball drop - WTF? You would never know it was NYE. Totally sucked - such a waste of money. We left at 11:45 to go ring in the New Year at a decent bar. This place and the people who coordinated this event should be ashamed - you RIPPED US OFF.

01/04/2009

Provided by Citysearch - 
Overall
Poorly Planned New Years

This place was not ready for the 2200 people that showed up for New Years Eve. The General Admission line was way shorter than the VIP line. We arrived at 9:30PM and did not get in until around 11PM (VIP LINE). That was the coldest night of the year and we were all forced to wait outside. It did not help that groups of 20+ people were allowed to skip everyone making the people that had already been waiting too long wait longer. Once finally inside there were not enough bartenders to handle the crowd so we waited 45 minutes for a drink! That left 15 minutes to settle down before 12AM and even that countdown was off. The countdown started after 12AM which made no sense. It's a good thing that we refused to check-in our coats because that tent was a zoo for check-in and was even worse for check-out. NEVER AGAIN! I have never heard of such horrible treatment for VIP's.

01/02/2009

Provided by Citysearch - 
Overall
NEVER EVER AGAIN!

This party was the WORST party ever! For a place that charges hundreds of dollars for the ticket and makes it mandatory to pay for coat check ($5 per item), this is unacceptable! People were pushing each other to get their coats, those who got their coats were coming back because they were given the wrong coat. It got to a point where people ""invaded"" the coat check and taking coats on their own. No one was holding responsible for the situation. My friend lost her coat with money, keys, and her glasses inside. We already left a message to them, but no one has returned our phone call. This coat check situation was not the only problem, when getting in the bouncers made us wait outside (keep in mind that it was freezing cold in NYC that day!). They were rude saing that inside the tend was not a waiting area, and just saw us from inside while we were freezingcold waiting. This is unacceptable and people should get together to complain about this. For the money that we paid for and the amount has been lost, they better take responsibility for this. I am still expecting a phone call from them to reimburse the things that were lost by them. Not only that, they made it mandatory for us to check our coats, it is ridiculous that they could not handle the situation. The least they can do right now is to take responsibility for their actions and minimize the losses that have already been caused.

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback