08/15/2011Provided by Citysearch -
Worst experience ever. I left the restaurant without eating. I have food allergies and when I ordered my meal, the waitress failed to indicate that they were not able to accommodate us. We take an annual trip and ate there last year and were satisfied with the food so returned this year and ordered the same item. The appetizer came out without the fixings. When we saw the waitress not returning to our table, we called her over and to ask about the dips and she told us they had nothing to offer us due to the food allergies. I looked at the menu and saw they had a creamy basil sauce. I asked if we can have some. She brought out a pouring dish with blended basil and water. I ordered a shrimp pizza and asked instead of marinara sauce (allergic to tomatoes) use pesto sauce. When the pizza came out, they poured the same basil water at the top of the pizza after it was cooked. It looked horrible. I told her we could not eat that and we do not wish to order anything else. There were other people on the table who also ordered food. The waitress started yelling at me that they are trying their best to accommodate us and we are being difficult. I explained to her it is a matter of life and death. She continued to yell at us and started taking all the food away from the other people on the table. When I stood up to her, she went and got the manager and he started yelling at us without taking the time to listen to the situation. I WILL NEVER RETURN HERE AND ENCOURAGE OTHERS TO NEVER GO THERE. There are many other restaurants which are much worthy of my money such as Sofias, Napoli and Vincents.