I have taken this bus twice from providence to new york and then back to prov. the two times i have taken them one they stay leaving late if u asked to leave on the 2 oclock bus they start picking up 30 minutes before and end up leaving ny by 345 when the bus was suppose to leave ny at 2 .. in providence after he picked up everyone we got on the highway he recieves a call and then decideds to get offf the highway to go pik someone up athe base we all got upset besides that he was already late leaviing and we made him get back on the highway n leaving who eva he left back. There rude. When he brought me to ny i gave him $40 expecting $5 dollas back i asked him wheres my change he said ill have to wait for the next time i ride out with them cuz he didnt have no change i said no thats not my money i need my change soo he got upset n said hell go to the store to follow him soo i did soo whne he came out with my change he said i was cheap. no am not cheap but theres no reason why i should let him or anyone keep my money if u kno you charge 35 most probaly ppl r gonna give 40 soo the smartes thing is to have chnage to give back to the passangers that was my second n last time. Ppl ride with them cuz they charge 5 dollars less than others but there not worth it they neva leave on time rush u when there never in front of ur building sometime dont even help u with ur bags.. For those who need bus transporation theres others like gerardos in the bx and san miguel in the hieghtz hopefully this review will be read.