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Downtown Furniture Inc

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Business Details

32

years

in Business

www.DowntownFurnitureNYC.com
Hours:

Regular Hours

General Info:
In New York City and the 5 boroughs, we also offer our signature service: Free Delivery. Free Assembly (ask for details), an unheard-of level of service simply not matched elsewhere. With DTF, furniture shopping has never been easier: just make your selections, enjoy huge savings, then kick back and let us do the rest! We are able to offer our customers both superb service and value because we directly source a good portion of our goods, thereby cutting out layers of middlemen and the associated costs. We also keep our operating overheads to a minimum, and share the resulting savings with our customers. We serve the Tri-State Area and beyond with our own trucks. We ship nationwide (ask for details). Our Signature Service: Free Delivery. Free Assembly in NYC, nominal fee in Tri-States. Happy customers: Turning you into a happy customer is our ultimate goal. We go the extra miles to make that happen by offering the best values and complimentary services. Take advantage of our Package Deals: Why not furnish your entire place with us. When you do, please take 10% off any order $3,000 or more (ask for details)
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Services/Products:
  • Mattresses
  • Futons
  • Carpeting
Payment method:
visa, mastercard, amex, check, discover
Neighborhoods:
SoHo, Downtown Manhattan
Categories:
Furniture Stores, Children's Furniture, General Merchandise, Furniture Renting & Leasing, Mattresses, Carpet & Rug Dealers, Home Furnishings

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Reviews

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12/11/2012

Overall
If you're looking for affordab...

If you're looking for affordable furniture, this is the place to go! The space is stuffed with furniture from wall to wall and kind of overwhelming, but you can't argue with a good deal. They told me they are moving soon so they are having a huge sale on all floor samples. Most of the samples were in very good condition so I managed to pick up a small dining table and four chairs for more than 50% off. They also have tons of lamps and artwork on sale if you're looking for a few pieces to quickly enhance the look of your home.

08/06/2008

Provided by Citysearch - 
Overall
Horrible Customer Service

I ordered a couch last week and the delivery date was set for today. I took off from work and never received a call. I finally called at 3pm and they said it would be there by 5:00pm. The couch never came, so they said I would have to ""reschedule"" the delivery. I asked to have it deliverred first thing tomorrow and the lady started yelling at me and hung up on me. I called back, spoke to a guy, and he said it would be delivered tomorrow but he could not provide me with a time.

07/28/2008

Provided by Citysearch - 
Overall
good quality at reasonable price

The furniture quality is pretty good, and price is reasonable, plus free delivery and assembly service, fast response.

03/19/2008

Provided by Citysearch - 
Overall
Great find, great service....

Our first experience buying from Downtown Furniture was very positive. Bo handled our special order efficiently and was very accommodating. We have no hesitation recommending Downtown Furniture and will definitely shop there again.
JM, Commack, NY

02/13/2008

Provided by Citysearch - 
Overall
Great Selection, Nice people, next week delivery of nice black leather couch

found these guys online and went to the showroom very skeptical because prices were so low. compared same models elsewhere at much higher cost and that was not even counting that the delivery was free.

Won was my sales representative and she was very patient with me as I went there every day at lunch until I got exactly what I want.

Delivery was set for next week - set up professionally and free - great black leather couch - thank you

12/19/2007

Provided by Citysearch - 
Overall
Great Find! I furnished my entire apartment at a reasonable price and the best part was they deliver

I recently relocated to NYC for a new job. Because I had to start work soon after I got here, I needed to furnish my new apartment quickly. I was happy to have found this place because they had a good selection and the prices were quite reasonable, but the best part was that they were able to deliver my entire order, which included a bed + mattress, dresser, couch set, coffee table, dinette set and a lamp, within three days. They sent 2 guys to deliver and put together everything, and even helped me position each piece the way i liked, at no extra cost. I was really pleased with the quality of my furniture, and everything was as advertised. I've sent 2 coworkers there already.

10/31/2007

Provided by Citysearch - 
Overall
Such a scam...

Never pay full amount upfront in cash. The couch I bought was lovely and reasonably priced, but a damaged mirror was delivered to my apt, although I was promised a brand new one! When I called and politely asked for an exchange, the owner started yelling at me. She claimed that she told me that I would recieve a sample, which was a total lie. She never even mentioned anything about sample, and promised that I would recieve a brand new one- I asked her like 5 times!!! The worst part of all is that she started yelling at me like there is no tomorrow. I finally gave up since I didn't want her to ruin my whole day but well, this is probably how she's been making money. Too bad this is what you get for a deal in Chinatown... after all, my mirror was $200!!!

10/05/2007

Provided by Citysearch - 
Overall
Only go here if you have WORLDS of patience.

This place has great DIVON furniture (the couches that comes apart) but not much else of a selection. The bad part of this place is the service. Forget about trying to actually find out when your furniture is getting delivered! I called every day for the last 10 days trying to gen an answer out of someone (with no avail) - to have them just show up in the middle of the day with a truckload of furntiture, with no notice whatsoever. The couch & table I bought are great, and I paid a great price - but they are unbelievably difficult to deal with.

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Downtown Furniture Inc

224 Centre StNew YorkNY 10013

(212) 966-7201

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Downtown Furniture Inc

224 Centre StNew YorkNY 10013

(212) 966-7201

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