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Business Description
The Comfort Inn Times Square West hotel in Midtown Manhattan is minutes from world-famous New York City attractions. This smoke-free hotel is just minutes from popular landmarks like Times Square, Central Park and the Empire State Building. Broadway and New York’s Theater District is also within walking distance. Fifth Avenue’s shopping district is less than one mile away, providing a number of upscale retailers, unique shops in one of the world’s premier shopping areas, as well as notable attractions like Saint Patrick’s Cathedral, the Metropolitan Museum of Art (MoMA) and Rockefeller Center. Free amenities include WiFi, coffee hot breakfast and local calls. The hotel also offers copy and fax services in our business center. All rooms feature coffee makers, work desks, flat-screen televisions with cable, curved shower rods, hairdryers and irons and ironing boards.

Regular Hours

Comfort Inn
Payment method
diners club, discover, master card, visa, amex, debit, carte blanche, all major credit cards, cash
With a stay at Comfort Inn Times Square West in New York (Hell's Kitchen), you'll be minutes from Lyric and Frames Bowling Lounge. This hotel is close to Broadway and Times Square.
Hell's Kitchen, Midtown Manhattan
Hotels, Lodging, Motels
Other Information

Wi-Fi: Free

Check-In Time: 3 PM

Check-Out Time: 11 AM

Property Amenities: Offsite parking discounted rates available, Elevator/lift, Free breakfast, Safe-deposit box at front desk, 24-hour business center

Room Amenities: Iron/ironing board, Shower/tub combination, Private bathroom, Phone, Cable TV service, Hair dryer, Free local calls, Air conditioning, Plasma TV, Desk, Coffee/tea maker

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Reviews (955)

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Provided by Citysearch - 

Loved hotel/staff/location.... BUT would NOT stay again and NEVER recommend due to ""OWNERS"" unfair 24hr No Show /Cancellation policy with ""NO EXCEPTIONS"". So if you have a medical emergency, death, weather problems/delays, etc. you will be charged a fee regardless...basically no reason is good enough. I was charged $307.56 fee and i know the hotel was not even at Full capacity that day. I was suppose to stay 12/27 till 12/31 but due to NYC freak snowstorm airports were closed so i was detoured unable to get into NYC to check into hotel till 12/28. And i was unable to give them 24hr notice because of that. I even called twice on 12/27 to update hotel about my status but to them it was already past 24hr notice so it didnt matter and i was still charged. It is so disappointing that this hotel would make money that way off their customers.


Provided by Citysearch - 
Excellent hotel

One of the best and cheapest hotels in NYC. The location is amazing, Times Square is almost the backyard of the hotel. Staff were friendly, breakfast was great, coffee machines 24h on the lobby and at the room!
Very clean and warm (for cold weather) and AC for the hot ones. I truly recommend it!


Provided by Citysearch - 

I come to NYC all the time regular for the past 7 years.. I have stayed in 4 star hotels the lot.. The thing about NYC is weird the higher you go up in ratings.. the smaller the room, they charge you for everything from internet, breakfast, newspaper to gym access. This hotel gives an excellent continental breakfast, free interent, very good size room, comfy bed, flat screen TV, and great location at times square. The staff here is so nice very accomodating.. If your looking for quality at a great price STAY HERE!!


Provided by Citysearch - 
The best Hotel for the money in a perfect location

We have recommended this hotel to friends. It is right in Times Square but no noise. The rooms are small but very clean and the staff is wonderful. We're going back again in May.


Provided by Citysearch - 
One of the most convenient hotels in NYC

We always try to make this hotel our first choice. It is near Times Square, several good restaurants, within walking distance of most theaters, and close to subways and buses.

The staff is friendly, courteous and efficient. We're happy to be greeted by Yvonne upon arrival. We've stayed here for several days two or three time a year for many years.


Provided by Citysearch - 
Good Midtown value

Nothing fancy, but a great home base for Manhattan exploration. Small rooms, but very clean. Staff was friendly. We had no issues in our 4-day stay. Very good ""value"" as far as value goes in NYC! Location is the key. 1/2 block from Times Square, a few good restaurant/pubs on the block. Very close to the Subway system.


Provided by Citysearch - 
Poor customer service-small dirty, ill-equipted rooms!

Checked in Friday afternoon @ 2:45 and had major check-in issue with rate and rooms. Staff seemed to be gagged by management on options to fix. No hotel Manager in again until Monday..think its set up this way, so nothing could be addressed till then!!! They do not understand service here. You're just a number and so many people come into the city they don't need repeat business. Why try and make you welcome. Room was 10x12 with clean but VERY thin and well used bedspread and linen. Towels even thiner and only 2 in room ($300 room!!) Staff was distant and did not have command of English language and simply could not help with any issues.. A HUGE dissapointment in service and quality. Internet did not extend to 8th floor room with halways 3-4ft wide!! Contintal breakfast running empty 1hr after start. A terrible hotel and staff and atmosphere.

Judging by the two other people with major issuesin line in front of me at checkout, AVOID this place at all costs!!!


Provided by Citysearch - 
Disappointed and frozen in NY

My husband & I arrived late 3/16/06 & learned that the hotel would have no heat & no hot water for the entire night. We were given a space heater and an extra blanket, but not one dime was taken off the cost of our room. Our room had 2 large windows with freezing air leaking in around the AC in the window. We stayed for 3 nights because we couldn't find a room elsewhere. Not once in that time did the radiator ever turn on. We also couldn't get the internet access we were promised so my husand was unable to keep in touch with his office.


Provided by Citysearch - 
User review by turnberry221

My family and I spent four nights at this hotel the week after Easter without knowing anything but what we'd read on this site. It was a very good choice and we would return again. The rooms are not large and most rooms only have one queen bed but it was clean and the staff was very helpful. This was my first trip to NYC and I really looked forward to just walking around so the location was fantastic. I found out that if you call the hotel direct you have a chance of getting a room with two twin beds or maybe a larger room than we had. No matter, it was a very good choice for our trip.


Provided by Citysearch - 
Good value for money

This is a good hotel for a reasonable price. The check-in was quick and staff were friendly. We asked for a quiet room and were told if we wanted a quiet room it would be small. It certainly was small, but as we were only 2 it was bearable. And it was quiet as long as you didnt switch on the air conditioning. Otherwise the room and bathroom were clean and the bed was comfortable. The lift was not fast, but we didnt find it a problem for 9th floor. The breakfast was o.k., but it was always busy in the tiny breakfast room. Location was great, if you want to stay near Times Square. It was also close to several subway stations, so getting around was easy. I recommend this hotel to first time visitors to New York.

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