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Coco-And-Toto

CLOSED NOW

Today7:00 am - 8:00 pm

Tomorrow7:00 am - 8:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri7:00 am - 8:00 pm

Sat - Sun9:00 am - 7:00 pm

AKA:

Coco & Toto

Categories:
Pet Grooming, Pet Services, Pet Boarding & Kennels, Pet Sitting & Exercising Services

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06/07/2011
The Best

We are so happy to have found Coco and Toto. Our pup has been going to their daycare for the past year. He loves it, and so do we. He loves it so much, in fact, that every time we leave our apartment he will try to pull in that direction! Ron, Carlos, Andrea and the rest of the staff have created a friendly, safe and fun environment, and our dog especially loves the outdoor area. It has meant total peace of mind for ... view more

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07/11/2010
Poor Grooming

My fiance and I took our Havanese puppy, Rocky, here for a grooming as it was convenient. I did not like how I couldn't see in the back room with the dogs. The groomer did not follow instructions. The hair was just buzzed off of our Rocky. It was clear they never picked up a scissor. My fiance was very upset because Rocky looked like a mutt after the grooming. I can't speak for the day-care. The place loo... view more

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03/21/2010
Great experience

We have been using Coco and Toto since our little Ruby was just a pup. From dog walking to boarding to grooming and doggie day care, our experience with Coco and Toto has been exceptional. We have found them to be incredibly reliable, diligent and easy to work with. We never have to worry if the dog walker's going to show up, if for some reason the schedule changes (which is infrequent) we always get a phone call/ema... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/19/2010
GReat experience with Coco and Toto

My first time there with my baby..Yorkie Hobby...I was nervous to take Hobby there because Hobby has a problem with his head and neck and can not wear a collar. i explained to Ron and Alex and they spoke to Katherine who is the groomer and she said she would take extra care. All i can say is that she did a great job with Hobby...I will be differently going back again. Thank you all at Coco and Toto..It was a pleasur... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/02/2009
Not to gush, but...

We take our dogs to Coco and Toto all the time. Our younger dog goes every day while we work. We take them both (the young one and our elderly dog) there for grooming and whenever we go out of town. We looked at a handful of other places before we found Coco and Toto. Now we only use them because they are more affordable, and more importantly, they have the best service around--hands down. \r \r Our dogs are kind o... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/18/2009
Thank goodness for COCO AND TOTO!!!

I am an over protective dog owner, so for me to find such a wonderful place for my Sabrina is a God-send. Sabrina truly loves to attend daycare and she also loves her caretakers. They call her by name, and she responds in burst of doggie affection. I am thrilled to find a backyard for my little girl to run around in, also. Such freedom!\r I have used COCO AND TOTO for boarding two times, and I am thrilled with... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/17/2009
There's no place like Coco & Toto

Two and a half years ago I moved to NYC. I don't know how I could have made it without the help of Coco & Toto. Ron, Carlos, Alex, Marino and the groomers have been so wonderful to me and my nine year old mixed breed pampered pooch. People stop us on the street to ask about her every time she gets groomed. I tell them it's ""The Puppy Cut."" I have referred several friends to Coco & Toto and they all tell me the... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
09/14/2009
Somebody give these guys a copy of the Dog Whisperer!

I lived in a building overlooking coco and toto's backyard for a few years until recently. I have went in the store a few times to buy toys/other items for my dog and I can tell you the owners are very nice. With that said, unfortunately I would never take my dog there based on what I have seen. They do not know how to take care of or treat dogs properly. They have an older gentleman who sits out back and chain s... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
08/14/2009
""miscommunication"" - their favorite word.

Stay away from this sweatshop (literally - they only turn the air conditioning on when it's 90 degrees). We brought our pup to them for a bath and grooming. We wanted her hind quarters and neck area trimmed (it was rather full). They did not trim her at all, and when she came back she shedded up a storm because they didn't brush her. Basically, we paid $50 for them to giver her a bath (the shampoo smells cheap...... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
03/13/2009
My puppy loves Coco and Toto

My puppy, or I should say dog since he is over 2, has been going to Coco and Toto since we moved to the city about two years ago. He was nine months at the time. He absolutely loves everyone there, people and dogs. He pulls me to the door everytime we are within a block of the entrance. I think that's the best review anyone can provide.\r \r Dog behavior aside, I have used Coco and Toto's daycare, dog walking, ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Coco-And-Toto

444 W 51st StNew YorkNY 10019

(212) 956-5822

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Coco-And-Toto

444 W 51st StNew YorkNY 10019

(212) 956-5822

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