These guys have terrific rates but even better service. Very friendly and knowledgeable and helped me at a time when I was so stressed because I needed storage immediately. They moved my stuff on the same day that I called and when I arrived at their facility I was greeted by their "concierge" who was the nicest person I could've hoped to help me. It's a very large building but I felt very safe and after a tough day was even able to have a coffee and sandwich at the Wichcraft sandwich bar on their 1st floor. I know they say they offer 1 stop shopping but believe me they really do!!!!!
Chelsea Mini Storage
- BBB Rating:
- General Info:
- Chelsea Mini-Storage, occupying more than 1.000.000 square feet of self-storage space in an entire city block, is America's largest self-storage facility. For over 25 years we have solved thousands of New Yorkers storage and moving problems. With over 200 different size storage units, Chelsea Mini-Storage has the ability to provide you with the size you need at the lowest rates in Manhattan. We provide free on-site storage & moving estimates, deliver the packing materials you require and move all of your items into the smallest size unit you need through the services of our affiliated moving company Moves LLC. We offer a facility with a state-of-the-art security system, roaming security guards, resident on-site managers, video surveillance and the original storage concierge who will help you with all of your storage needs when you are at Chelsea Mini-Storage.
- Extra Phones:
Phone: (212) 564-7814
Fax Number: (212) 629-8508
Primary Phone: (212) 564-7735
Phone: (212) 564-7735
Phone: (212) 695-8090
Fax: (212) 629-8508
- Payment method:
- amex, master card, visa, discover, all major credit cards
- Midtown Manhattan, Chelsea
- Storage Household & Commercial, Boxes-Corrugated & Fiber, Movers, Movers & Full Service Storage, Self Storage, Business Documents & Records-Storage & Management, Moving Services-Labor & Materials, Public & Commercial Warehouses, Truck Rental
- Other Information:
Specialties: Moving, Refrigeration Equipment, Merchandise, Appliances, Consultations, Fine Art, Tools
I'm an NYU student, and I was looking for somewhere in NYC to store my stuff over this past summer when I was studying abroad in Madrid. I chose terribly, because I picked Chelsea Mini Storage.
When I returned to NYC in the fall, I went to open my unit. Oddly, neither of my two security keys worked. They said they would give me a "complimentary" lock-cutting... how "nice" of them.
When I entered the room, I realized that someone (almost certainly an employee) stole my $700 flatscreen TV out of the unit. Clearly, they busted the lock, took the TV out, and put an identical lock back on the door.
Chelsea Mini Storage denied I ever put the television in there in the first place -- and then refused to let me see security footage from over the summer. I submitted a claim to my student insurance and eventually got my money back, but that is neither here nor there -- the point is that a Chelsea Mini Storage is NOT a trustworthy company.
AVOID THIS THIEVING STORAGE COMPANY AT ALL COSTS.
These guys are amaaaazing!! The service was superb (literally couldn't have asked for a more helpful, pleasant, and professional staff). They went above and beyond my expectations and made my move extremely easy. As for the facility, it is clean, secure, and in a very decent area of Manhattan. This place comes highly recommended!
Thanks again for all your help guys!!!