In mybookOther Collection (edit)
Added to your other collection.
Removed From mybook!

We took this business out of your other collection.

Bway Net Inc

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

12

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (212) 982-9800

Sponsored Links
Payment method:
all major credit cards
Neighborhoods:
Downtown Manhattan, SoHo
AKA:

Broadway Net Inc

Categories:
Internet Marketing & Advertising, Internet Products & Services

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

09/18/2012
Overall
Utter garbage. They promised t...

Utter garbage. They promised the world...dedicated lines...personalized customer service...etc. And I bought it hook, line and sinker.

What they don’t tell you: They network runs on Verizon’s infrastructure. So anytime something goes wrong, it’s totally not their fault. It’s all Verizon. They’ll schedule an appointment for you with Verizon, but since you aren’t technically a Verizon customer, you are assigned the lowest possible priority and receive the least amount of effort.

...view moreSo here we are, a few months after install—which took three separate appointments, two with Verizon, which meant I had to block off two entire days (not 4 hour widows, mind you, but entire days) for the techs to do their thing—and I just tried to watch a short clip on YouTube. Connection too slow. Downgraded to lowest possible resolution. Connection too slow. Every time I call Bway, same thing: “Have you power cycled your modem?” Years from now, I’ll wake up in the middle of the night in a cold sweat, hearing that phrase echoing in my head. So after months of choppy service that forces me to jump on my neighbor’s wifi if I want to do anything more complicated than google “internet providers that don’t suck”, Bway finally tells me this:

“You have to get the people who live two doors down from you to allow our tech and the Verizon tech to get into their backyard where Verizon’s pole is. We can’t just send them out, because if we do and the neighbors aren’t there, it will cost us money. So it is up to you, our customer, who is paying a premium for this dedicated line in order to receive personalized service and to never have to deal with the Time Warners and Verizons of the world again, to go down the street and negotiate with somebody you don’t know in order to let two techs, on from Verizon, into their backyard so they can check the Verizon equipment. We’d do it, but we don’t know your neighbors.”

“I don’t know them either. Why don’t you just send the techs out, again?”


“Oh, because that will cost us money”.

Incredible. The search continues. And, yes, I’m posting this review using my neighbor’s wifi, since I’m currently power cycling my modem.

Goodbye Bway.
view less

Was this helpful?Yes
|
Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Bway Net Inc

459 BroadwayNew YorkNY 10013

(212) 982-5499

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Bway Net Inc

459 BroadwayNew YorkNY 10013

(212) 982-5499

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback