10/19/2008Provided by Citysearch -
My sister and I went to Broadway Joe's before a play one Saturday night. We chose this restaurant based on their strong reviews from websites like Citysearch. We were horribly disappointed. The waiter actually forgot to put our meal into the system and we waited for 1 hour before being served (watching everyone around us get seated and eat before we did). While this may have been a mistake (understandable, they were busy), the waiter was completely unapologetic and when I asked to speak to the manager about a discount (pretty standard for that kind of mistake) he whispered ""cheap a** b****"". Now I understand that a waiter does not necessarily represent the restaurant itself, however the food was equally as bad as the service. I ordered chicken parmesan ($26.75) and spaghetti (which was not included and therefore cost an additional $8) and I got deep fried chicken tenders smothered with cheese (NOT worth $26.75) and the worst spaghetti I've ever eaten (absolutely unedible, covered in starch from being well overcooked). My sister ordered a sirloin and received (and had to pay for a filet mignon, $36.75) which was of mediocre quality at best (a shame for what it cost). Overall, this restaurant charged exorbitant prices ($3.75 for a soda, no refills) for a la cart, mediocre food, and the service made the whole experience exponentially worse. I will never put myself in this position again and suggest you avoid them as well.