My reservation was for 2 on a Sunday night at 8:30 arrived at 8:20 and was promptly seated. Upon being seated I noticed that they were understaffed but was not too concerned since we weren't in a rush. We were given water and a bread basket and patiently waited to have our order taken. A party of 15+ was seated 20 minutes after we arrived and their food orders were taken before ours at which point we decided to leave at 8:55, if the wait staff and kitchen were moving slowly at that point there was no doubt that it would only get worse.
The hostess only took notice of us as we got up even though we sat directly in front of her station. She half-heartedly offered to take our orders and the Maitre'd didn't make any effort to remedy the situation. Having worked as a hostess at a high-end restaurant in NYC for 2 years I know that it is not her responsibility to take our orders but instead of spending 5 minutes joking with departing guests she should have paid attention and called over a server to notify them that their table was not being serviced.
Our night was remedied by walking to Bobby Van's and having superb service and food as walk-ins.