12/03/2007Provided by Citysearch -
My consult with Dr. Jeffrey Miller was fine, albeit brief. However, the medication he prescribed for me required a laboratory test that he did not order, so, I had to return to the office a week later. The test was completed and I awaited the results for 5 months - calling the office about 10 times during that period. No one ever followed up for me, even though I spoke to receptionists directly several times. Finally, I begged that someone follow up with me before my insurance expired (I was changing jobs), but no one called back. This happened over a five month period. Follow-up was terrible. I hate going somewhere for a service and it takes more time to try to get them to do their work that it did to go there in the first place. It shouldn't be this way.