In mybookFood Collection (edit)
Added to mybook!

Now find this business in your food collection.

Sign in now to save mybook and access your favorites and notes in our free YP app!

Removed From mybook!

We took this business out of your food collection.

Upstairs At 21

(77)
$$$$

CLOSED NOW

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Book a Table

Date

Time

Party Size

Book a Table

Business Details

Hours:

Regular Hours

Tue - Sat5:30 pm - 10:30 pm

Extra Phones:

Phone: (212) 582-1400

Phone: (212) 265-1900

Phone: (212) 581-1774

Fax: (212) 586-5065

TollFree: (800) 721-2582

Payment method:
diners club, amex, discover, master card, visa
AKA:

Belmond 21 Club

21 Club Restaurant

21 Club Inc

21 Club

The Upstairs at 21

Categories:
American Restaurants, Meeting & Event Planning Services, Night Clubs, Bars, Dessert Restaurants, Steak Houses, Ice Cream & Frozen Desserts, Bar & Grills, Restaurants

More »

Less »

Gallery

Reviews

Click to rate
Please give the business a star rating

Thanks!
Success! Thanks for posting your review of Upstairs At 21. You’ve done the world some good today.

03/02/2011
Midweek Treat

My friend and I decided to treat ourselves to lunch at 21 club. By Wednesday, it had already been a particularly trying week. We were completely pampered at 21club. They were warm and welcoming from beginning to end and we even received a free drink for making our res online. (Shhh, don't tell our boss :-)\r \r We were delighted when the waiter told us they were featuring a special italian menu. apparently they hav... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
11/13/2010
Beware. Age discrimination

As a young professional, 37 , and avid 20's era antique collector my girlfriend and I were excited to dine at 21 club. We went to the finest clothing stores in NYC, spent a thousand dollars on clothes for us to wear out on her 34th B-day. Entering the restaurant with awesome Suit jacket, elegant dress and designer shoes just bought us a big disappointment. We were approached by the manager named ""Shaker"" and he wa... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
08/18/2010
what you do not know/alot of people go.

21, great looking place, owed by the famous orient express wow,right,wrong.they must plant these reviews because plenty goes wrong and right. it looks nic e on the outside but take a look at there dirty kitchen and utensils. the new rating system has got them to clean up, talk about being forced,all that money they make. if you knew the character of the staff etxc you would not let them walk your dog never mind cook ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
08/03/2010
Always perfect

I've been going to the 21 Club occasionally for the last three years (I don't live in New York), and I have never had a bad experience. \r \r The food is excellent and the service is efficient. When you're there to talk business, you don't want a chatty waiter hovering over you. \r \r I particularly liked the schnitzel - it was a kitchen-sink pile of all the stuff that goes on different regional schnitzels (frie... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
07/20/2010
Milk chocolate tart, creme brulee, smoked pork belly

Our reservation was 7:30pm, had to wait about 20 minutes for our table. The bar room was very interesting with all the hanging automotives and other knick knacks from the ceiling. Not sure what the story is behind that. The sound level was quite high.\r \r The tables were packed very tightly next to each other making getting in and out of your seat a whole spectale of people moving the table for you. There were j... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
12/27/2009
Don't *get* it

We went as a part of restaurant week, sat in the famous Bar room and to be honest, we didn't *get it*. The place was decorated with toy cars and trucks on the ceiling. I don't know, I really must have missed the point. Would I go back...no. It was ridiculously overpriced for what we got. I did enjoy the staff in their white jackets and bow ties, though. Also, what restaurant has a Bloomberg terminal in the waiting... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
10/27/2009
Definitely a place to avoid

The theme of the decor downstairs is junk. If it weren't for all the uncomfortable people in suit jackets (don't try to take yours off - they will spank you) you might think you were at a TGIFridays at least until you saw the prices. They pack people in at the tables - we were 12 at a round table that would comfortably seat 7 or 8. I don't think they like anyone there. A very unpleasant experience. The restaurant wee... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
07/23/2009
21 club doesn't welcome Asian

This was my fourth dining during the restaurants week. \r \r Food was good but the service was terrible. Contain was okay but the busboy was very rude. Two ladies set next to us. They came before us. She got the bill when she asked for it. When we just finished desserts, the busboy put the bill on our table. It sounded he couldn’t wait to kick us out. I guess they didn’t welcome Asian. I don’t think we will come ba... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
04/28/2009
Great for a Night Out!

A few of my girlfriends and I went to 21 for a friend's 21st birthday. When we got there, everything was all set for us. They food was fantastic, I had the burger to see if all the hype was true and it was delicious. My friend had an amazing time and she enjoyed her dessert. The service was friendly and for the whole experience, the price really was not bad. \r Thanks for a good time!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
04/09/2009
Birthday Celebration

I came to the restaurant with a few girlfriends to celebrate my birthday and I had a fantastic time. The service was friendly and the food was spectacular. All the girls loved dessert! The upstairs is very bright and we enjoyed the decor.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Upstairs At 21

21 W 52nd StNew YorkNY 10019

(212) 582-7200

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Add a Photo
Upstairs At 21

21 W 52nd StNew YorkNY 10019

(212) 582-7200

  • Photos should be clear and in focus
  • Photos should be of business, product or service, not illustration or clip art
  • Photos should not be an advertisment or include contact information.
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Done

mybook Logo – Organize All Your Business Contacts in One Place!

Take the Tour

mybook Logo – Start Organizing Your Business Contacts!

Go to mybook

Don't Lose Your Changes! Join YP to Save mybook Logo and Access It Anywhere.

Join! Go to mybook

mybook Logo – Manage Your Collections

Go to mybook
Click on Go To mybook to access your saved businesses from anywhere

You can also click on Go to mybook any time from any page, or find mybook under your account tab.

Feedback