I cannot say enough about the incredible service I received from these guys! I was having trouble with my Windows based laptop, which I have owned for about 4 years, and was reluctant to bring it into a retail computer shop (Staples, Best Buy, Office Max, etc.) knowing it would cost more to repair than to replace. I was referred to Churchill Tech Support through an acquaintance in the Murray Hill area, and made an appointment with Ryan around my busy schedule. I met with him at his office, but he was willing to travel to my home to troubleshoot the issues (which is incredibly helpful if you have a desktop versus a laptop). I explained the issues I was having in very laymen terms: computer slow to start up, incessant pop-ups, constant freezing, unreliable internet access, etc. He listened intently and assured me that he would be able to repair the issues and have my computer running like new in less than 24 hours. Not only did Ryan hold true to this promise, he explained, in terms even I could understand, the issues that were plaguing my computer and walked me through the additional features he installed (free of charge!) to prevent these same issues in the future. All in all, he completely surpassed my expectations and my laptop is running even better than it did 4 years ago! I highly recommend Churchill Tech Support and Ryan for all of your computer and tech related issues; he is reliable, professional, knowledgeable, patient, has references available upon request, and works with both Windows and Mac operating systems.
Just after the expiration of 3 years warranty, the computer screen became black with a message of HDD Hard Error. At first, I didn't know what happened. I called Microsoft. The operator told me that I had 3 choices first go to a repair shop, second go to Internet and research what the message means, third pay $59 to talk to a technician in Microsoft. I selected the third one. The technician asked me to turn on again. I told him what the message was and I tried that twice before I called. But anyway I turned on. My computer boosted up. It seemed my computer ran again. In one second, I spent $59 without no instructions. As soon as Internet was available, I researched a HDD Hard Error. Apparently it was a hard disk problem. Microsoft said that they would help until the problem was solved. I sent a message to Microsoft, of course no reply. I am idiot. That why I went to Computer Overhauls. Actually they did a really good job. Not only did they handle my desperate emotion, but also they fixed my computer in 2 days with perfect service. I truly appreciate their effort. Thank you so much. I am very happy now.
An incomplete iphone software update, performed by my computer knowledgeable husband resulted in the loss of all my data and photos on my phone.(I had no back-up) Several specialist shops told me that my only option was to restore the company settings,loosing all data - a diagnosis I was not prepared to accept. Apple directed me to a place in California or Computer Overhauls. Computer Overhauls was reassuringly small, staffed by calm young people focused only on getting the job done efficiently. No fuss, no extras, no selling, no hype- fixed cost told in advance. The complete data recovery came at a price that I could afford and that seemed appropriate to the task-under $100. The service was smooth, with several reassuring email updates and on time. (2 working days) I was so impressed and grateful that I chose to buy a reconditioned older model phone from them, because they had proved so trustworthy.