Reference Letter - Ideal Moving Co. Jackie February 06, 2015 Ideal Moving Company should be the benchmark for all moving companies in NY. From day one and continuing throughout the process to the final move day, Ideal not only met but exceeded their mark in the areas of their trade, speed, professionalism, communication and pro-activity (just to name a few). To top it all off, they were friendly and repeatedly went above and beyond, at times even dealing with multiple rounds of phone tag (I am not the easiest person to track down).. Their persistence showed me that they were passionate about what they do, and committed to the happiness of their client. We were very lucky to have such a hardworking, professional team carry out this very important move for us. They truly are the perfect mix of brains and brauns. I found Ideal and a handful of other NY moving companies through a simple google search. Through a weeding out process based on the best bang for our buck, I decided that Ideal was #1 in terms of quality of service and affordability. It wasnt until after I got off the phone with Jackie, Office Manager of Ideal Moving, that I knew for certain that Ideal was 100% the right mover for us. Jackie was attentive to every last detail of the move; she worked with us on pricing and even coordinated to have boxes delivered to the apartment for the move. In the beginning of the process we also changed the move-date on Jackie a couple times. But every time she was very understanding and accommodated our wishes. I am sure she worked a couple of miracles behind the scenes that we never knew about. She also helped coordinate the move with the two building co-ops, who are notorious for their short moving-window hours and strict rules; which went absolutely seamlessly. On the back end, after moving day, she also worked with us to be sure that all of our needs were met, which I thought was a fabulous touch. I assured her that they were and that we would absolutely be using Ideal for our next move. When moving day was upon us, the movers showed up right on time and got to work immediately, following all instructions set forth by the co-op moving rules. They worked hard, and were very meticulous and polite with every item, big and small. If they had questions, they asked, and then got right back to work. It was a big move, and it took the whole day- but they worked seamlessly and by the looks of it, although I am no expert, they used every minute as efficiently as they could- I know I couldnt have asked for a better outcome. Moving in NY is a challenge, period- but Ideal took away so much of the anxiety involved, which made my moving day a day that I could actually enjoy. The next time, I will actually look forward to my next move. Thank you so much Ideal!
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I have moved up and down the east coast multiple times. After my first move from Miami to New York City, during which I used movers, I was very disappointed with the whole industry. I therefore moved from SC to FL myself with multiple U-Haul Trailers. This was a very tiresome and long experience. My most recent move was from New York City to Atlanta and I went with Ideal Moving & Storage Inc. Admittedly, I was sceptical at first; however the entire experience has been very eye opening and positive. Their quote over the phone was only a couple of hundred pounds off (probably due to the fact that I have a ridiculous amount of heavy texts). I dealt directly with JC and she was at all-time extremely professional, helpful and available. The Pickup (Fri): Feb 18th 2011 The three man team was late by only 20 minutes but they made up the time in loading everything carefully and efficiently. The team was courteous and willing to help pack the last few items. The team leader contacted the delivery driver directly in front of me to confirm the date of delivery Feb 22nd 2011 En route (Sunday): Feb 20th 2011 I received a phone call directly from the driver stating that he would be there on Tus afternoon between 1pm and 2pm. He told me that the balance would have to be paid in terms of money order or cash. However, I had already discussed using a Cashier's Check with the office previously. Again, not a problem. She called the driver and it was all taken care of. Delivery (Tue): Feb 22nd 2011 At noon, the driver contacted me that he was an hour away. All items were delivered carefully and efficiently. I have just finished unpacking and so far I do not see ANY thing damaged. Quite impressive. I did have to pay an additional Long Carry charge on delivery. However, once I saw the distance we had to walk from the elevator, I would have charged myself that! Overall: Extremely professional moving company for a reasonable rate. I will likely be moving again in two years and hope that they are still around. I have already recommended four other people to use their services. Thank you all. Tammy
I’m proud and happy to say that everything about my move went very smoothly, the office staff and the movers were all professional, From the initial phone call by Sean the salesman to packing of our household items and to the final delivery, there were no surprises or hidden fees. They gave us a great service for the price. All of our furniture were properly placed and accounted for, nothing has been broken (which is rare for me). Ideal Moving really maintains a high standard of operation and by the way the crew leader Allen was fantastic and polite and my wife…aww lord, she was really nagging him from start to end and let me tell you… it’s not easy to make my wife happy and they did so…needless to say we will highly recommend Ideal Moving & Storage to everyone who needs to move and would definitely use them again on our next move.