Subject: New Branch Manager Andrey Puzanov. I met him the first week of his taking over Chase Branch at 71-41 Main St. Kew Gardens Hills, NY 11367. He is so determined to help each and every customer he could who was waiting on line. He stood at the front of the line and guided each person personally. Whenever I am in the branch and he is walking by, he comes over to ask if I am being helped. He does it with sincerity, professionalism and you know he wants to help you. I notice he does this with not just me but any customer who is wondering around. He approaches them and ask them if they need help. I told him "You look hot why don’t you open your tie and shirt and take off your jacket" He said it's not allowed" and he needs to maintain a professional appearance. I only wish your other branch managers over the years had his ambition, passion and energy and his sincere desire to give each customer the best service. I hope he is recognized for his hard work. Stan Norwalk
Someone from your Davis, CA office just called my husband to wish him a Happy Veteran's Day, and thank him for his service. Not to sell him anything, just to simply thank him for his service. I can honestly say I haven't seen him smile this big and feel so proud in a long time. Thank you Chase, from the bottom of our hears. That was such a sweet gesture. We will be banking with Chase for life!
I was leaving for a flight to London very early Monday morning and I knew that at that time no where would be open for me to exchange my currency. On a Sunday around 4 pm I found this place and it was actually open! Its open 7 days a week which is really convenient. I went in and the rates were great and the service was excellent. I was so happy I got to exchange before I got to London.