I used to rent at one of the national companies on a weekly basis for business trips to Jersey. On Labor Day weekend, some friends flew in and wanted to go upstate for the weekend. I made a reservation with my regular company 3 weeks in advance. We showed up on saturday to pick up the SUV and they told us that they were sold out. That's it! There was no apology, no car, no alternative! After speaking to the manager to no avail, my friend found this company AAMCAR nearby. We called and spoke with a live human being immediately. There was no automated anything. Yes, they did have one Minivan left and yes they would hold it for us for 1/2 hour. We went there immediately. A nice Spanish guy helped us. The office was small but I hardly noticed because we were in and out within 5 minutes. The best part of the rental was that they are right by the West side highway so we were able to get out of the city quickly! The van was a Sienna, newer model. They threw in a GPS for $8/day. Great weekend, all because of AAMCAR. I only give my business to them now, go there every Wednesday to rent their mid-size car for $66 including tax. Awesome deal, awesome company.
Myself and 14 other friends are currently holidaying down from here in the U.S.A from Australia in celebration of finishing University. One of our biggest challenges was finding large enough transportation to support our group for our East Coast road trip, but orgainising it all through Image Rent A Car was an absoulte breeze! The lady we spoke with to organise rental was the epitome of exceptional customer service! She even organised DELIVERY of the van itself to JFK airport for us! Condition of the vehicle was immaculate, and although it took a bit of time to adjust to driving on the other side of the road, it suited our needs perfectly, and worked out a considerable amount cheaper than what it would have cost for our big group to rent numerous cars for our road trip. All in all, it was one of the most convenient and cost effective choices we'd made on our entire U.S trip, and would very highly recommend Image Rent A Car across the board for service, cost and quality!
Renting a car in Manhattan can be both expensive and frustrating, but the people at Enterprise made our experience wonderful. We got a great rate online with enough miles (1050) for our needs. The staff was excellent -- professional and friendly. The best part was how quickly they got us in and out, so no wasted vacation time. When we drove in to drop off the car, an employee was waiting to take our car and get us on our way. The same when we were leaving -- the car was ready and waiting. We opted to rent the EZ Pass device. The cost was reasonable at just under $20 for the week (there is also a daily cost option) and the tolls will be billed to our account. If you are renting from this location, do not expect to find a large Enterprise sign. The location is inside of a parking garage and the sign is smaller then expected. The garage can be entered from the front or back entrances. Thanks to all the great employees at Enterprise!