I used to rent at one of the national companies on a weekly basis for business trips to Jersey. On Labor Day weekend, some friends flew in and wanted to go upstate for the weekend. I made a reservation with my regular company 3 weeks in advance. We showed up on saturday to pick up the SUV and they told us that they were sold out. That's it! There was no apology, no car, no alternative! After speaking to the manager to no avail, my friend found this company AAMCAR nearby. We called and spoke with a live human being immediately. There was no automated anything. Yes, they did have one Minivan left and yes they would hold it for us for 1/2 hour. We went there immediately. A nice Spanish guy helped us. The office was small but I hardly noticed because we were in and out within 5 minutes. The best part of the rental was that they are right by the West side highway so we were able to get out of the city quickly! The van was a Sienna, newer model. They threw in a GPS for $8/day. Great weekend, all because of AAMCAR. I only give my business to them now, go there every Wednesday to rent their mid-size car for $66 including tax. Awesome deal, awesome company.
Myself and 14 other friends are currently holidaying down from here in the U.S.A from Australia in celebration of finishing University. One of our biggest challenges was finding large enough transportation to support our group for our East Coast road trip, but orgainising it all through Image Rent A Car was an absoulte breeze! The lady we spoke with to organise rental was the epitome of exceptional customer service! She even organised DELIVERY of the van itself to JFK airport for us! Condition of the vehicle was immaculate, and although it took a bit of time to adjust to driving on the other side of the road, it suited our needs perfectly, and worked out a considerable amount cheaper than what it would have cost for our big group to rent numerous cars for our road trip. All in all, it was one of the most convenient and cost effective choices we'd made on our entire U.S trip, and would very highly recommend Image Rent A Car across the board for service, cost and quality!
Renting a car in Manhattan can be both expensive and frustrating, but the people at Enterprise made our experience wonderful. We got a great rate online with enough miles (1050) for our needs. The staff was excellent -- professional and friendly. The best part was how quickly they got us in and out, so no wasted vacation time. When we drove in to drop off the car, an employee was waiting to take our car and get us on our way. The same when we were leaving -- the car was ready and waiting. We opted to rent the EZ Pass device. The cost was reasonable at just under $20 for the week (there is also a daily cost option) and the tolls will be billed to our account. If you are renting from this location, do not expect to find a large Enterprise sign. The location is inside of a parking garage and the sign is smaller then expected. The garage can be entered from the front or back entrances. Thanks to all the great employees at Enterprise!
I've rented from this location several times and they are truly unique!. Each and every time I've been met with professionals whose focus is to resolve any issues you have. On multiple occasions received upgrades....and at others facilitated my drop off to accommodate me. I'll often change my rental midway and they'll be accommodating whether I'm extending or shortening a rental. it's such a pleasure to deal with this particular locations, In fact, I'll go half way across town just to rent from them as despite having closer options to rent from it is well worth it as they really go out of their way to accommodate you - when they can. I rent a lot all over the USA and also from enterprise and honestly this particular locations stands out from the rest...I'm not sure who the manager is, but he's got that magic touch to make sure his staff follows thru in his footsteps. I wish my other rental offices where like them.
Due to a last minute illness, we had to rent a car to head to Providence from New York. I called at least 30 places in the city and not one car. I already anticipated that being that it was the day before Thanksgiving. Called AAMCAR and at first they said they were sold out. Then the guy put me on hold and came back to say that they had one Minivan left. I braced myself for the price, thinking it was going to be astronomical but wow, they said they wanted to get rid of it and I could pay the same price that I would pay for an intermediate car. I generally don't write reviews but this is a small, local car rental company and I am a true believer of supporting businesses where they still understand the true meaning of customer service! This company is great and were professional from start to finish. This is my new go to place for car rentals!
The VAN RENTAL COMPANY is a great place for vans. They claim that they never overbook.They DO require a deposit for 15 pass. van reservations. They make this easy by faxing or e-mailing a form that you can fill in with your credit card info and sign.Seems right since most of us book 2 or 3 passenger vans just to make sure we get one. For a Fee they will deliver the 12-15 passenger vans or Conversion Luxury Vans anywhere in NY NJ CT PA & Florida. ~~~~~~~~~~~~~~ The people taking care of you at the counter are very helpful. They patiently explained the 2 available insurances and never pressured me to purchase any. Incidentally, they all confirmed that the owner absolutely makes sure to never overbook. Great place.Locations in NYC, Brooklyn, Queens, Jamaica NY, JFK Airport, Uniondale New York, Newark Airport & South Florida
Anyone who has rented cars in NYC lately has found out that the rates are not what they used to be, even 6 months ago.AAMCAR (West 96th street) is doing a wonderful job holding the line on rate increases. I have been frequenting Aamcar for, probably 12 years. They are wonderful. Since a business is it's people Aamcar is a great Company. They have the same choice of cars (vans, suv's etc) that every car rental co has but their service and their prices are remarkable. Find them on the internet. You won't regret.
I was in the market fo a rental car for my husband's b'day.So who do you call? Avis, Hertz and all those names.I had no idea how much I would be quoted, it's as if I was trying to rent a house in the Hamptons. All I wanted was a car. Then I found Aamcar on the upper W. side and discovered a reasonable price for a nice selection of cars and a bunch of happy employees.I treated my hubby to a Ford Explorer. A little more expensive than the 4 door chevy but what the heck. I was in it for the treat.
I had to rent a car because my car was in an accident...it happened the weekend before I was supposed to volunteer for my son's school. I have an SUV my insurance only covered a certain amount per day, which would not have covered an SUV. When I explained my situation to the clerk they gave me an SUV so that I would still be able to full fill my commitment. AWESOME customer service!
A few weeks ago, I had a plan for a trip with my family so I booked a car from Aamcar. This was the second time that I used their services. I must say that this was one of the best trips that I had ever experienced. We really enjoyed the trip. I am thankful to Aamcar for providing such a great car within affordable price range. For me, Aamcar is the best New York car rental company.