The pharmacist, Mr. Ruston Henry is one of the nicest, easy going, always willing to help & assist, type of person I've met while shopping at USA Market on Morrison and Crowder. The pharmacy is in the back to the left as you walk through the front door. He has a team of techs that provide that same warm fuzzy feeling when assisting you. That's the feeling I get when I drop off and pick up my presriptions, warm fuzzies and personable, like way back in the day when neighborhoods where families and every businesses knew everyone by first name. What really impressed me was after dropping off a prescription to get filled and I was pressed for time, I took a stroll around the grocery and realized I recieved a text about 10 minutes later. It was the pharmacy, letting me know my prescription was ready for pick up. Yes indeed. I was truly impressed and I didn't wait long. So I decided right then and there, I found myself a new pharmacy. Dropping off another prescription, since I knew it wouldn't take long I sat at his window (waiting area) noticed that everyone that had transactions with the pharmacist was greeted personally, on first name basis and he remembered last times with each customer. That made me feel proud that I made the right decision when choosing this pharmacy. Those other "commercial" pharmacies can't match to H & W Drug Store. There's no comparison with the quality of customer service, feedback, warm fuzzies, all around wholesome feelings you get from H & W. GOLD STARS FOR YOU AND YOUR TEAM, MR. RUSTON, THEY REPRESENT YOU WELL.!!!!!!!!!!!!!!!!!!!!!!!
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Normally I wouldn't review a pharmacy, but having gone there twice a day for a week, I have a few tips. The lines tend to be looong and slow. Not sure why, but here's the trick. There's a side cashier to the left of the door when you walk in. At first glance it looks like a photo desk, which it is but it's also a full-service cashier they tend to always have someone at. Last time I was there there was literally a 15-person line up front. After waiting a bit, I said forget this and went to the side just in case -- nobody there! Except the helpful cashier who had me on my wait in a minute.
I must say I was glad I didn't have to pay $2.25 for a 20 oz bottle of water like every other location in the French Quarters. I was able to get a Liter of water for $1.99. If you been you will know that everything is high in the 'tourist areas" but Walgreens always seem to have reasonable prices.