Hair Nazi's...I was referred to Twisted by my regular salon, because they do not do hair extensions, and I thought it'd be fun to try . I had them put in August 2010 to the tune of $850.00. About a month ago, they started growing out, and I tried to get an appointment. The soonest available was 3 weeks out, and even though it was in the middle of a work day, I was afraid not to take it, as I detected attitude EVERYTIME I called. It was from 1:30-4:30 today. I was running behind, and called to tell them(It was ok for me to wait 45 minutes for my initial appointment). I hustled over there, and called to let them know I was a mile away according to GPS. She put me on hold, and when she came back on, informed me that had I been 15 minutes late instead of 20(GPS put me there @1:50), I could have kept my appointment, but would have to re-schedule for 11 days later. Frustrated, I called my regular salon, and asked the hairdresser if I got them taken out(which takes an hour), when could I get an appointment. She said that she had an opening for 10 the next morning, so I called Twisted back right away, and said that since they had set aside 3 1/2 to 4 hours for me, and it by their account takes an hour to remove them, I would like to instead have them out. (I'm just OVER the frustration, and the attitude, and the last time I wanted them taken out for this exact same reason, she talked me into keeping them, hence todays appointment. Instead she tells me that she WILL NOT take any appointments from me, to come pick up my folder, and GOOD LUCK FINDING ANYONE else that uses the pinch braid method that they do. I did not think it unreasonable for me to want to avoid being treated like crap in the future, or any future appointment issues, or ask that the THREE HOURS alloted to me, be used to remove what has proven to be a headache._Btw, they don't look as natural as they say....expect to not recognize yourself for like a month.
Sooo...tomorrow, Trish (Hair ANGEL :) at Style2(squared) in MidCity is getting a smaller pair of shears, and is going to remove them the best she can(she at least has SEEN the method used), and I have NEVER been disappointed by their awesome services in the 3 years I've been going there(my hair isn't easy, either. Naturally frizzy, and they can even fix THAT)