More Info

General Info
We offer in-store and online printing, document finishing, mailbox services, notary, packing and shipping, all tailored to fit your small business - locally owned and operated and here to help.
Email
Extra Phones

Phone: (504) 523-3293

Phone: (504) 345-2996

Fax: (504) 523-2406

Services/Products
Ground
Brands
UPS, USPS
Payment method
master card, visa, amex, discover, cash, check, debit, all major credit cards
Location
Place Saint Charles
AKA

The UPS Store #4539

UPS Store 4539

Categories

Reviews

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NK
Natalie K.

10/17/2016

Overall
Professionalism
Promptness

Do not use this UPS Store. The owner agreed to pick up and crate a $6,000 table we purchased at auction. The table was received damaged and basically destroyed. They packed a marble top for the table in partical board by itself with no bracing and the top had fallen over during transport and was shattered. The table itself had a leg broken before it was even crated. I've had antiques shipped to me from all over the world. I've never seen such an inadequate job of creating. To top it off, the owner is rude and I believe trying to rip people off. I've found others he has purposely packed items poorly, then kept half the insurance money. Since your claim is paid to his store and not you, you are at his mercy to send you the money for your damaged item.

RM
Repo M.

09/29/2015

Overall

Do not use this store or do business with Ben Brainis, he is the most rude and unprofessional so called owner.

LY
Long Y.

06/10/2015

Overall

Worst UPS stroe I ever had in my lifetime. When they want your business everything is good, then they never pick up your cargo nor your call!!! OMG, please stay away from this store.

LS
Linda S.

12/29/2013

Overall

This store overcharges for boxing and supplies.

Beware - owner is very rude.

auctioncustomer

08/22/2013

Overall

DO NOT USE THIS STORE. We recently purchased an item from New Orleans Auction Galleries and they recommended that we arrange shipping with this store. We called them up and arranged for them them to pick up the item, pack it professionally - double boxing was specified and they agreed given item's value of over $4000, and ship via UPS (of course they were going to send us the receipt for their services and provide the tracking information WHEN THEY SHIPPED). Over a week goes by and no word from them, so we call and are informed that the item has shipped. Where's the emailed receipt and confirmation number? Oh, we'll send that right away. A day goes by and still no information, so we next send an email. The box arrives - no double boxing, indeed the item is sanwiched in a box barely able to hold it - fortunately no one dropped the box or our $4000 item would have required $1000 in repairs (having suffered this kind of poor service in the past from supposedly EXPERT shippers, we know how much art repairs cost). WE finally got the emailed receipt a few days later. NEVER EVER USE THIS COMPANY, THEY BASICALLY LIE (OR ARE COMPLETELY INCOMPETENT OR BOTH) AND DO NOT TREAT THEIR CUSTOMERS OR THEIR PROPERTY WITH RESPECT.

2stpsfwd

02/18/2012

Overall
Never had any problems excelle...

Never had any problems excellent service, delivered packages early or on time mostly early. These guys make Fed Ex look like a one legged duck in a whirl pool, going in circles real fast and getting no where fast. UPS is the best!!!

billiverson

08/31/2011

Overall
They were fantastic! Fast and...

They were fantastic! Fast and friendly folks. My items arrived well packed.

Details

Phone: (504) 523-2494

Address: 201 Saint Charles Ave Ste 114, New Orleans, LA 70170

Website: http://www.theupsstore.com

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