740 Gravier St, New Orleans, LA 70130
Spa Atlantis, LLC
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
By Appointment Only: No
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My best friend had purchased a gift certificate for my husband and I at spa Atlantis after reading all the great reviews.. Today we went for a facial and massage.. After experiencing a wonderful time... My husband an I decided to make appointments to come back in month... We go to check out and lady at the cashier said your gift for $250 has only a balanced of $70 so I asked her, how come? She said we called and schedule an appointment and didn't cancel so there policy is to charge us for the service because of no show... Ok so I told the lady I will pay for the services to day plus I left a tip for the ladies that did our services... It's not there fault so that's what they derserve... So basically I would not err recommend anyone to go to spa Atlantis only to find out that you would be ripped off.. And they do not care about customer services... She had called the manager/ owner that couldn't give me an answer is to why they would have to charge almost $200 for a cancelation or a no show... So if I were to get my girl friends a gift certificate and they didn't know about the cancelation policy at spa Atlantis they would be losing there money... I felt like I was robbed of my money... I don't mind paying for a service and taking care of the ladies there, what I'm unhappy about is that they stole $200 from us... They have lost our Buisness, not only us but everyone else that we know... So no I don't recommend this place to anyone.... I'll just take it as a lesson learned and I rather donate to the poor then to ever let them rip me off again....
06/17/2010Provided by Citysearch -
I was in Spa Atlantis today to get a chemical peel done. Being that I having trouble with the smoothness of my face, and the peels have always worked for me. I had been in earlier in the week to see if they could help me out and if they offered chemical peel. The Esthi. that helped me out then was great, she was knowable and confident. I booked my appointment for today. I was greeted by the owner, who is extremly nice and is well aware of great customer service. I was placed in the waiting area that is peaceful and relaxing. I was offered wine, champagne and other drinks but had to decline due to it being my lunch hour :) SInce my office building is right across the street is was easy to do it during lunch. The esthi. that did my chemical peel was great. She was nice, and had many options for me to try at home for daily care. I really enjoyed my time there, and wish I could have stayed longer. I will be returning....
I was in NOLA for a dear friend's wedding and my hair looked a mess! I went to Atlantis for a color and a cut and not only was my hair BEAUTIFUL for the wedding, but when it started to rain as I was leaving the owner of the Spa DROVE ME TO MY HOTEL so my hair would not get spoiled. FABULOUS service!
I was staying at the Hampton Inn on Gravier. A great hotel that I use every time I'm visit NOLA. Recommended by the conceirge was Spa Atlantis for a nice deep tissue massage. The place was beautiful and tranquil. The staff was warm and welcoming, Zoe who performed my massage was incredible. I felt completely at ease as she worked her magic hands to take me to another place. I was incredilby happy with my service, and returned the next morning to have treat myself to a delux pedicure. Sylvia was sweet, professional, and warm. She was very detailed, went out of her way to make me feel at ease while she worked. She offered me wine or champagne, which was a nice touch. I didn't feel rushed as I did at other spas I visited on past visits. I found the prices to be moderate but well worth it and will definitely book ahead on future visits.